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Divya Pokala

@divyapokala

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Content moderation specialist focused on brand safety and accurate content review.

India

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What I'm looking for

I seek a role focused on content safety and quality where I can improve moderation protocols, contribute to data-driven decisions, and grow into broader trust & safety or analytics responsibilities.

I am a meticulous content moderation specialist with one year of experience protecting brands by reviewing text, images, audio and video on large social platforms. I consistently deliver accurate qualitative and quantitative reviews while tagging, flagging, and curating content to maintain community safety.

I have supported client meetings, contributed process-improvement ideas, and monitored new employees to sustain high performance. At Cognizant I handled brand safety for Instant Articles, reported data trends, and collaborated with team leads to improve protocols for data accuracy and safety.

I bring strong communication, time-management and team leadership skills—demonstrated by my role in organizing events as a Fun Committee lead—and a background in research and technical skills from an M.Sc. in Environmental Sciences and a B.Tech in Information Technology.

Experience

Work history, roles, and key accomplishments

Brand Safety Analyst

Cognizant Technology Solutions

Nov 2018 - Nov 2019 (1 year)

Reviewed large volumes of text, image and video content on Facebook Instant Articles to remove or tag policy-violating material, improving platform safety and maintaining data confidentiality. Collaborated with team leads and clients to refine moderation protocols and reported trends to inform quality improvements.

Content Moderation Trend Analysis Quality Control Client Communication Data Security

Marketing & Sales Intern

The Climber

Aug 2017 - Sep 2017 (1 month)

Supported sales and marketing initiatives by collating and analyzing market data and presenting a business model canvas to propose revenue-increase strategies. Coordinated with team members to develop actionable plans within resource constraints.

Market Research Data Collection Presentation Sales Strategy Business Model Canvas Team Collaboration Reporting Time Management

Education

Degrees, certifications, and relevant coursework

Unknown (NET/SET preparation and boutique work)

Exam Preparation / Retail Operations

2022 -

Activities and societies: Boutique client management, order handling; exam preparation activities

Engaged in NET/SET exam preparation (2023) while working in a family boutique managing client profiles, orders, and deliveries.

Shoolini University

Master of Science, Environmental Sciences

2020 - 2022

Grade: 8.16

Activities and societies: Research review, seminars on regional biodiversity, practical lab work (pH, turbidity, organic carbon), GIS exposure

Completed M.Sc. in Environmental Sciences with coursework and practical lab experience in water and soil analysis and a research review on Sacred Groves in the Northeast Himalayan region.

Vidya Jyothi Institute of Technology

Bachelor of Technology, Information Technology

2014 - 2018

Grade: 60.51%

Activities and societies: Major and minor projects, workshops in Android development, participation in college fests and sports

Completed B.Tech. in Information Technology with major project on privacy-preserving learning analytics and development of an Android application as a minor project.