Principal / Senior / Staff Product Manager or Customer Success Manager primarily in a B2C or B2B SaaS or similar platform technology space. Open to remote first roles, working in PST/CST timezones as needed

Priyanka Gupta
@priyankagupta13
Product Manager at Microsoft who improved Store search relevance and launched GenAI product discovery.
What I'm looking for
At Microsoft Store on Windows, I owned search relevance tuning with Azure Cognitive Search and Semantic Search, improving Average Click Position from 4.5 to 3. I also led the launch of a GenAI-powered product discovery and localization engine.
As a Fractional Product Manager, I use v0, Claude, and Cursor to prototype AI-powered experiences and define MVP roadmaps for stealth startups. My work includes conversational discovery and frameworks for verifying generative accuracy.
At Microsoft Lens and OneNote, I shipped video capture and editing capabilities in the Lens SDK and helped bring Microsoft Lens capabilities to the UWP Camera app. Earlier, I built B2B digital data products at GenY Medium and worked in transportation execution at Amazon.
Experience
Work history, roles, and key accomplishments
Fractional Product Manager
Independent Consulting
Jan 2025 - Present (1 year 9 months)
Leveraged AI-assisted engineering stacks to orchestrate functional front-ends and production-ready UX mockups, compressing startup engineering timelines by 1 to 2 months. Formulated 0 to 1 product roadmaps and defined MVP requirements across high-growth AI sectors.
Owned end-to-end search relevance tuning using Azure Cognitive Search and Semantic Search, improving Average Click Position from 4.5 to 3 and raising top-5 result coverage to 80%. Led launch of a GenAI-powered product discovery and localization engine and authored the FY25 AI Search and Recommendations roadmap.
Led cross-functional efforts to ship advanced video capture and editing capabilities into the Lens SDK, driving adoption by Teams, Outlook, Skype, and Yammer. Drove Office Lens Android ratings to an all-time high of 4.8 and conceptualized and shipped M365 app MRU image experiences from 0 to 1.
Scaled automated transportation logistics networks across India fulfillment centers. Promoted to People Manager within 2 months due to operational excellence.
General Manager
GenY Medium
Jul 2015 - Mar 2017 (1 year 8 months)
Built enterprise B2B digital data products for healthcare and infrastructure conglomerates including Apollo Hospitals, Cigna TTK health insurance and Tata Projects.
Managed a 120 plus member sales infrastructure across 24,000 retail endpoints.
Education
Degrees, certifications, and relevant coursework
Indian Institute of Management Lucknow
PGDM (MBA), Management
Grade: Top 10%
Activities and societies: Led student bodies at IIM Lucknow (E-Cell).
Completed PGDM (MBA) with top 10% standing.
BITS Pilani, Goa
B.E. (Hons.), Chemical Engineering
Grade: Rank 6 of 71
Activities and societies: Led Placement Unit at BITS Pilani.
Completed B.E. (Hons.) in Chemical Engineering, ranked 6 of 71.
Tech stack
Software and tools used professionally
Google Cloud Platform
GitHub
Google Analytics
Microsoft Teams
Azure Stack
Azure DevOps
Jira
Python
Microsoft PowerApps
Google Workspace
Microsoft Office 365
Confluence
Azure Cognitive Search
Azure SQL Database
OneNote
GuardRails
Microsoft Power BI
Azure Cosmos DB
Google Gemini API
Cursor
Zoho CRM
Lovable
Claude Code
ChatGPT
Retrieval-Augmented Generation (RAG)
Power BI
Microsoft PowerPoint
AWS
Claude
v0
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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