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Priyanka Gujjari

@priyankagujjari

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Trust & Safety Analyst at Bazaarvoice reviewing suspicious activity and policy violations with 98%+ accuracy.

India

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At Bazaarvoice, I review user-generated content and activity for fake reviews, spam, abusive behavior, and policy violations. I investigate coordinated inauthentic activity and platform abuse, and have maintained 98%+ accuracy while meeting productivity KPIs and AHT and SLA targets.

At Accenture, I progressed from Trust & Safety Associate to Trust & Safety Analyst (SME) on a Meta platform safety queue. I clarified complex policy cases, supported onboarding and policy updates, and analyzed quality gaps; I also received the Star of Business Award.

Experience

Work history, roles, and key accomplishments

Current

Content Moderation Analyst

Current

Bazaarvoice

Sep 2025 - Present (1 year)

Reviews and moderates user-generated content to identify fake reviews, spam, and policy violations. Conducts high-judgment investigations and maintains 98%+ accuracy while meeting strict SLAs and AHT targets.

Content Moderation User Generated Content (UGC) Review Policy Enforcement Risk Assessment Escalation Management Lean Six Sigma DMAIC Process Improvement SLA Management AHT Accuracy Cross Functional Collaboration

Trust & Safety Analyst (SME)

Accenture

Jul 2024 - Aug 2025 (1 year 1 month)

Acted as Subject Matter Expert and primary escalation point for a content review team on a Meta platform safety queue. Provided real-time policy clarification, mentored junior associates, and performed root-cause analysis to improve team accuracy and AHT.

Trust and Safety Policy Enforcement Escalation Management Team Alignment Root Cause Analysis Mentorship Process Improvement SLA Management AHT Accuracy Platform Safety

Trust & Safety Associate

Accenture

Nov 2022 - Jun 2024 (1 year 7 months)

Reviewed and adjudicated high-volume user-generated text and ad content for compliance with Meta platform policies. Specialized in high-judgment enforcement across sensitive parameters including Child Exploitation and Imagery, Graphic Sexual Content, and Political Context.