Looking for opportunities in US Healthcare Billing, Finance, Accounts Receivable, and Collections. I have 4+ years of experience in billing operations, invoice processing, payment follow-ups, claim resolution, and ERP tools. Seeking a growth-oriented role with opportunities to develop my skills and contribute to process efficiency. Open to remote and hybrid opportunities.
Looking for a job
Priyanka Fabyani
@priyankafabyani
Senior Billing Analyst at Teleperformance handling US receivables, payment recovery, and disputed balances.
IndiaWhat I'm looking for
At Teleperformance – India, I manage a high-volume portfolio of accounts and outstanding balances, following up by email, phone, and payer portals to pursue unpaid balances.
I review account histories, invoices, payment records, and supporting documentation to determine outstanding obligations. I also investigate disputed balances, denials, and payment discrepancies with billing, customer service, and payer representatives.
At Q Connect, I managed customer accounts involving orders, payments, refunds, and returns, and followed up on unresolved issues. I bring experience in collections, accounts receivable, reconciliation, and case documentation, along with a Master of Computer Applications.
Experience
Work history, roles, and key accomplishments
Current
Manage a high-volume portfolio of accounts and outstanding balances to drive timely payment recovery. Conduct end-to-end follow-up via email, phone, and payer portals, and investigate disputed balances and payment discrepancies.
QC
Operations Associate
Q Connect
Jan 2021 - Sep 2022 (1 year 8 months)
Managed a high-volume queue of customer accounts covering orders, payments, refunds, and returns. Reviewed account and payment records to identify discrepancies and handled payment disputes and unresolved issues.
Education
Degrees, certifications, and relevant coursework
GS
Gyan Ganga Institute of Technology and Science
Master of Computer Applications, Computer Applications
2023 - 2025
Pursued a Master of Computer Applications (MCA) degree from Gyan Ganga Institute of Technology and Science, Jabalpur, from 2023 to 2025.
SC
St. Aloysius College
Bachelor of Science, Computer Science
2019 - 2022
Completed a Bachelor of Science in Computer Science from St. Aloysius College, Jabalpur, from 2019 to 2022.
TE
Teleperformance
Teleperformance India Jump Qualification, Professional Development
Earned the Teleperformance India Jump Qualification certification.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
70k+ INR
Social media
Job categories
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