Open to opportunities

Mandeep Ranga

@mandeepranga

Accounts Receivable Specialist specializing in collections, cash applications, and dispute resolution across large ERP-driven transitions.

India

Message

What I'm looking for

I’m looking for an AR-focused role where I can manage high-value portfolios end-to-end, handle disputes and cash application efficiently, and use ERP/process improvement to improve customer satisfaction while hitting revenue and operational targets.

I’m an Accounts Receivable Specialist with 6+ years of experience driving end-to-end AR performance—collections, cash applications, account reconciliations, invoicing, billing, order management, and dispute resolution. I’ve managed high-value portfolios (including $50M, $60M, $45M, $25M, and $20M), handled escalations, and partnered with internal and external stakeholders to keep payments moving and customer experience strong.

I’m hands-on with ERP and reporting tools including SAP, Oracle, Microsoft Dynamics 365, and multiple finance/AR systems, and I’ve supported large-scale transitions by streamlining workflows and creating SOPs/process maps. From high-volume collections (300+ calls/day) and QA targets (95%) to compliance-focused dispute handling (including HIPAA and FDCPA guidelines), I focus on analytical problem-solving, continuous improvement, and reliable delivery—also providing Knowledge Transfer to reps when needed.

Experience

Work history, roles, and key accomplishments

Current

Senior Associate- Lead

Current

WNS

Mar 2026 - Present (4 months)

Managed a $50M McCain transition portfolio across end-to-end accounts receivable, including invoicing, payment forecasting, order management, dispute resolution, and reconciliations. Handled cash collections and cash applications and managed AR disputes related to non-payment and invoicing issues using SAP and Great Plains.

Accounts Receivable Portfolio Management Cash Collections Cash Posting Cash Application Account Reconciliation Order Management Dispute Resolution Invoicing Credit Management Tax Credits SAP Great Plains

Senior Associate- Collections

WNS

Feb 2025 - Mar 2026 (1 year 1 month)

Led high-volume collections with 300+ calls per day, meeting QA and productivity standards while driving collections targets. Collected on patient bills for SONRAVA Health (MADP) and supported process improvements while maintaining compliance requirements.

Collections QA Target Management Patient Billing Healthcare Billing Compliance HIPAA Process Improvement Compliance Requirements

Management Trainee- Team Lead

Genpact

Nov 2023 - Aug 2024 (9 months)

Managed a $60M portfolio for the CDW partner finance transition, overseeing end-to-end accounts receivable including invoicing, payment forecasting, order management, dispute resolution, and reconciliations. Led partner finance and order management transitions, including e-invoicing, portal uploads, credit assessments, trackers, and knowledge transfer.

Accounts Receivable Portfolio Management Invoicing Cash Allocation Collections Order Management Dispute Resolution Account Reconciliation Partner Finance Transition e invoicing Customer Portal Uploads Credit Assessment Process Mapping SOP Development Knowledge transfer Oracle Power BI AppXtender AMP

Senior Associate

Johnson Controls

Jun 2022 - Jul 2023 (1 year 1 month)

Managed a $45M security products transition portfolio across end-to-end accounts receivable, including invoicing, payment forecasting, order management, dispute resolution, and reconciliations. Supported cash collection and cash applications, handled tax credits/rebates and related documentation, and owned transition processes including knowledge transfer and SOP/process mapping.

Senior Production Leader

Astra GlobalServices

Sep 2021 - Apr 2022 (7 months)

Worked in toll collections for toll authorities, managing 700+ calls daily and driving call-to-payment conversion and collections performance. Conducted settlement negotiations, account verification, and dispute resolution in line with FDCPA and state compliance requirements, reporting key metrics to management.

Collections Toll Billing and Collections Call Handling Verification Dispute Resolution FDCPA Compliance Regulatory Compliance performance reporting Recovery Rate Improvement

Executive

Freed

Sep 2020 - Jul 2021 (10 months)

Managed a $20M SCOA portfolio covering end-to-end accounts receivable, including rebates, payment forecasting and collections, dispute resolution, and reconciliations. Handled cash applications and manual invoicing with payment reminders to meet collection targets.

Accounts Receivable Portfolio Management Cash Collections Cash Application Account Reconciliation Collections Dispute Resolution Invoicing Payment Reminders

Associate

Teleperformance

Sep 2018 - May 2019 (8 months)

Managed a $25M BMI music accounts receivable portfolio, handling invoicing, payment forecasting, collections, dispute resolution, and account reconciliations. Used SAP and Get Paid for AR processing, handled order release and payment disputes related to PO/delivery/invoicing issues, and supported monthly reporting and payment reminders.