SVSharmi V
@sharmiv
Senior medical billing and AR analyst with 6 years' expertise in credit balance and payment posting.
IndiaWhat I'm looking for
I am a results-driven senior process executive with six years of experience in medical billing, payment posting, credit balance resolution and AR analysis for US healthcare payers. I have led end-to-end process documentation, knowledge transfer and team allocation while handling manual and ERA payment posting and resolving complex credit balance issues through thorough EOB and payment-history investigations.
I have experience working with major BPOs supporting US benefits and healthcare domains, maintaining provider demographics and payment details, conducting internal quality audits, and reporting to leadership. I bring strong communication, analytical and problem-solving skills, and a disciplined, team-focused approach to meet tight deadlines and regulatory requirements.
Experience
Work history, roles, and key accomplishments
Senior Process Executive
Omega Healthcare Services
Jul 2024 - Nov 2025 (1 year 4 months)
Senior Process Executive for credit balance and payment posting, analyzed accounts and resolved credit balance issues while ensuring payer compliance and maintaining accurate resolution documentation.
Senior Client Partner
Access Healthcare Services
Apr 2022 - Jul 2024 (2 years 3 months)
Managed payment posting and credit balance processes, allocated work across team members and supported US healthcare insurance query handling to improve account resolution efficiency.
Data Entry Sr. Representative
Dell International Services
Aug 2012 - Jul 2015 (2 years 11 months)
Performed data entry and AR analysis for credit balance accounts, conducted research on EOBs and payment histories to support credit balance resolutions and reporting.
Education
Degrees, certifications, and relevant coursework
TNC College, Chennai
Bachelor of Commerce, Commerce
Completed Bachelor of Commerce (B.Com.) at TNC College, Chennai, graduating in 2012.
St. Anne’s Girls Higher Secondary School, Chennai
Higher Secondary Certificate, Higher Secondary Education
Completed higher secondary education at St. Anne’s Girls Higher Secondary School, Chennai in 2009.
Sri Gurumurthy Vidyalaya High School, Chennai
High School Certificate, Secondary Education
Completed high school education at Sri Gurumurthy Vidyalaya High School, Chennai in 2007.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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