Pritesh Chauhan

Provided technical expertise in planning and installing network infrastructure for customer projects. Led LAN refresh projects, executed analog-to-VoIP migrations, and conducted Wi-Fi surveys using specialized tools.

Provided remote and on-site IT & Network support across Switzerland. Installed and decommissioned network equipment, responded to maintenance callouts, and provided on-call support. Led LAN refresh projects and executed VoIP migrations, while conducting Wi-Fi surveys and maintaining video/audio conference solutions.

Acted as local IT support, handling IT issues and provisioning computers. Managed software migrations and performed end-of-life hardware replacements by imaging new PCs and transferring data.

Managed network and videoconference support for the Global Health Campus, ensuring timely installation of network equipment and structured cabling for six NGOs. Acted as the Single Point of Contact for network issues and oversaw the configuration and maintenance of network infrastructure.

Provided comprehensive support for Avaya IP Telephony and Cisco-based LAN systems, including configuration and maintenance of voice systems and audio-video conferencing. Improved network stability and reduced downtime by 50% for over 200 users through effective hardware and software deployment.

Provided in-house installation, support, and maintenance for servers, desktops, laptops, and peripherals. Delivered 1st to 3rd line support for the UK gaming market, managing approximately 9000 terminals across 4000 sites. Involved in R&D for custom software and hardware integration, and conducted training and demonstrations for clients and engineers.