Priscilla Mancini

I provide multilingual remote customer support and virtual assistance, drawing on experience supporting customers in Spanish and Portuguese by phone.

At Lexmark, I delivered first-line technical assistance to Portuguese-speaking customers, explaining solutions clearly and guiding users through troubleshooting. At Teletech, I handled telephone customer support for clients in Spain with clear, customer-focused communication.

Through my independent legal practice, I managed client communication, immigration documentation, translations, appointments, research, and administrative procedures related to Italian residence permits. I followed labor, civil, immigration, and foreign-national matters through completion.

I also bring experience from González Law Firm and Rodríguez Law Firm, where I managed case files, deadlines, legal documents, research, and client enquiries. I work independently with Microsoft Office, Google Drive, ChatGPT, and AI productivity tools.