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Gabriela Tuci

@gabrielatuci

I support customers and manage complex administrative processes across multilingual environments.

I've managed end-to-end citizenship documentation processes, coordinating deadlines, legal paperwork, and accurate client records while handling confidential information professionally.

I communicate with clients throughout each stage of their process in Spanish, English, and Italian. My work combines customer support, CRM record management, document control, and reliable administrative coordination.

In the restaurant industry in Galway, Ireland, I delivered customer service in English in a fast-paced environment, resolved requests professionally, and worked closely with team members to support customer satisfaction.

I've also managed daily schedules and responsibilities independently as an au pair in the United States and Italy, building strong organization and communication skills in multicultural settings.

Experience

Work history, roles, and key accomplishments

Administrative & Client Support Specialist

Independent Citizenship Documentation Services

Managed end-to-end administrative processes for citizenship applications, maintained accurate documentation and client records, and coordinated deadlines and legal documentation. Communicated with clients throughout the entire process and handled confidential information with accuracy and professionalism.

CRM Systems Zendesk HubSpot Administrative Operations Process Coordination Problem Solving Microsoft Office Google Workspace