Open to opportunities

Priscila Oliveira

@priscilaoliveira1

Professional with over 10 years of experience. Passionate about helping people and committed to delivering excellent customer experiences.

Brazil

Message

What I'm looking for

I’m looking for a role where I can help people through clear communication and accurate verification or customer support, delivering excellent experiences. I want steady opportunities to strengthen my skills, grow professionally, and contribute with dedication and critical thinking.

I’m a customer service professional with over 10 years of experience, driven by helping people and delivering excellent customer experiences. I’m especially motivated by roles that require clear communication and consistent accuracy.

In my previously verification specialist position at InteliMasters LTD, I manage outbound calls and emails for employment, education, reference, and licensing verifications. I conduct internet research to find supporting data, analyze documents, and enter verification progress into the system.

I supported customers as a cashier and customer service representative at The Local Shop, handling product inquiries, cash register operations, inventory control, and sales payments. I also worked on digital certificate issuance with Online Certificadora, where I verified document authenticity and signatures and supported digitization workflows for individuals and legal entities.

Experience

Work history, roles, and key accomplishments

Verification Specialist

Intelimasters Ltd

Jun 2022 - Jun 2026 (4 years)

Managed outbound calls and emails for employment, education, reference, and licensing verifications. Conducted internet research, reviewed provided documents, and entered verification progress into the system.

Outbound Calling Email Communication Internet Research Document Review Data Entry

Customer Service & Certificate

Online Certificadora

Provided customer service and support, including document analysis for individuals and legal entities. Performed digitization and document separation to issue digital certificates, including authenticity and signature checks.

Customer Support Document Analysis Digital Certificate Issuance Data Processing

Sales and Marketing Assistant

Kadri Informatica

Supported customer service and assisted with creating and disseminating product promotions. Helped promote and drive sales of products.

Customer Service Product Promotion Marketing Support

Customer Service and Cashier

The Local Shop

Provided customer service and product support, including answering questions and sharing product information. Handled cash register open/close, inventory control and counting, and processed product sales and payments.

Customer Service Cash Register Inventory Control