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Prince Twumasi Osei

@princetwumasiosei

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Customer service and sales executive specializing in airline ticketing and remote support.

Ghana

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What I'm looking for

I seek a customer-focused role in airline services or call center operations where I can use ticketing and remote support skills, grow professionally, and work in a collaborative, service-driven environment.

I am a results-oriented customer service and sales executive with strong experience in airline ticketing, call center operations, and remote customer support. I consistently deliver exceptional customer experiences across phone, email, chat, and social media, using CRM systems and digital collaboration tools to resolve issues and meet targets.

My background includes sales, ticket reservation and issuance using KIU commands, and handling high-pressure situations with empathy and confidentiality. I am self-motivated, organized, digitally literate, and proven at maintaining productivity and service quality both on site and remotely.