Princess Umohnsek
@princessumohnsek
Detail-oriented Administrative Virtual Assistant with exceptional customer service skills.
What I'm looking for
I am a highly organized Administrative Virtual Assistant with over 2 years of experience in providing high-level executive support and exceptional customer service. I have a proven track record in managing complex calendars, inboxes, and data entry with a remarkable 98% accuracy rate. My expertise includes conducting thorough web research and compiling actionable reports that support executive decision-making.
In my recent role as an Executive Virtual Assistant at Sovereign Degens, I successfully managed inboxes and calendars while preparing presentations. I maintained over 1,000 data entries with a 98% accuracy rate and delivered exceptional customer support, managing up to 50 inquiries daily across various communication platforms, achieving a 95% customer satisfaction rate. My strong problem-solving abilities and effective communication skills have consistently led to successful outcomes in fast-paced remote environments.
Experience
Work history, roles, and key accomplishments
Executive Virtual Assistant
Sovereign Degens
Aug 2023 - Oct 2023 (2 months)
Provided high-level executive support, including inbox and calendar management, and preparing presentations. Successfully entered and maintained over 1,000 data entries with a 98% accuracy rate, ensuring all information was accessible for team members. Delivered exceptional customer support, managing up to 50 enquiries daily with a 95% satisfaction rate.
Customer Support Representative
MantraDao
Jan 2022 - Jul 2023 (1 year 6 months)
Delivered exceptional customer support, managing up to 50 enquiries daily across various platforms with a 95% customer satisfaction rate. Utilized strong problem-solving abilities to resolve complex issues, leading to a 20% reduction in escalated cases. Managed over 100 emails daily, ensuring timely responses and effective follow-up.
Education
Degrees, certifications, and relevant coursework
University of Uyo
Bachelor of Science, Human Anatomy
2021 -
ALX Africa
Training, Virtual Assistance
2024 - 2024
Completed training in Virtual Assistance, focusing on skills necessary for effective administrative support in a remote environment.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Princess?
You can contact Princess and 90k+ other talented remote workers on Himalayas.
Message PrincessFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
