Ishioma Etukomeni
@ishiomaetukomeni
Dedicated administrative virtual assistant with strong organizational skills.
NigeriaWhat I'm looking for
I am an Administrative Virtual Assistant with over a year of experience providing executive-level support and managing high-volume customer inquiries. My expertise lies in effective inbox and calendar management, accurate data entry, and comprehensive web research. I am committed to maintaining data accuracy and enhancing client satisfaction across multiple platforms.
Currently, I work as an Executive Virtual Assistant at Technology Resource Solutions LTD, where I provide high-level support, manage inboxes and calendars, and prepare presentations. I handle and organize over 1,000 data entries per month, ensuring data reliability. Previously, as a Customer Support Representative at 2sec Courier LTD, I delivered high-quality customer support, managing an average of 50+ inquiries daily with a 90% first contact resolution rate.
Experience
Work history, roles, and key accomplishments
Executive Virtual Assistant
Technology Resource Solutions LTD
May 2024 - Present (1 year 7 months)
Providing high-level executive support, including inbox and calendar management, and preparing presentations. Responsible for organizing over 1,000 data entries monthly and conducting web research to support decision-making processes.
Executive Virtual Assistant
Technology Resource Solutions LTD
May 2024 - Present (1 year 7 months)
Providing high-level executive support, including inbox and calendar management, and preparing presentations. Responsible for organizing over 1,000 data entries monthly and conducting web research to support decision-making processes.
Customer Support Representative
2sec Courier LTD
Feb 2023 - Apr 2024 (1 year 2 months)
Delivered high-quality customer support by managing over 50 inquiries daily, achieving a 90% first contact resolution rate. Enhanced customer experience through effective communication and reduced response time by 25%.
Customer Support Representative
2sec Courier LTD
Feb 2023 - Apr 2024 (1 year 2 months)
Delivered high-quality customer support by managing over 50 inquiries daily with a 90% first contact resolution rate. Enhanced customer experience through effective communication and reduced response time by 25%.
Education
Degrees, certifications, and relevant coursework
University Of Port Harcourt
Bachelor of Arts, Linguistics and Communication Studies
AAALX Africa
Training, Virtual Assistance
2024 - 2024
Completed training in Virtual Assistance, focusing on skills necessary for effective remote administrative support.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Interested in hiring Ishioma?
You can contact Ishioma and 90k+ other talented remote workers on Himalayas.
Message IshiomaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
