Preston Zen

Performed root cause analysis on system failures and security breaches, implementing preventive measures to improve infrastructure robustness. Utilized AI language model management systems to build scalable, AI-powered tools for data management and ETL, ensuring secure API integrations and robust cloud system security.

Developed AI and cloud solutions using Python, Flask, FastAPI, TensorFlow, and Pandas. Worked on IoT networks with C++ for Arduino, Rust for robotic sensors, PHP on Laravel for e-commerce, and Go for real estate skip tracing.

Conducted thorough penetration testing for a cryptocurrency exchange, identifying critical vulnerabilities through automated and manual testing. Uncovered and mitigated high-impact issues like SQL injection and authentication bypasses, ensuring robust defenses across APIs and web applications.

Assessed security protocols and identified vulnerabilities in networks, systems, and applications, leading risk management initiatives. Utilized Elastic and Splunk SIEM stacks, provided AI-assisted cybersecurity testing and event monitoring, and managed network infrastructure including firewalls, proxy, DDI, PAM, and NAC systems.

Deployed AI chatbot solutions for Fortune 100 companies using Rasa, Google DialogFlow, and Google Cloud Platform. Developed tailored chatbots for critical applications, improved internal communications with AI-driven enhancements, and facilitated third-party integrations via Google Cloud APIs.

Monitored and analyzed live network traffic using AlienVault's SIEM to detect and respond to security threats. Conducted risk analysis, created documentation, and led development of AI-driven systems for secure handling of sensitive corporate documents.

Handled resolution of trouble tickets at high volume via ServiceNow, configuring and managing Palo Alto firewall policies and Cisco router protocols. Managed Cisco switches and ensured smooth operation of network data collectors and configurations for Citrix Virtual Environment Managers.

Activities and societies: Contributed to AI workshop series on YouTube, broadening global impact.

Completed a MicroMasters program specializing in AI and IoT via edX, focusing on the integration of AI with IoT devices to enhance intelligent automation and insights.