Prerna kumari User
@prernakumariuser
MBA graduate driving sales operations with CRM, Excel, and Power BI insights.
What I'm looking for
I’m an MBA graduate with hands-on experience in sales operations, CRM handling, and performance tracking. I enjoy turning lead and KPI data into clear MIS reporting that helps teams move faster and make smarter decisions.
In my current role as a Business Operations Executive, I regularly work with lead data, maintain daily/weekly MIS reports, and monitor conversion and performance. I analyze lead trends using Excel (VLOOKUP, Pivot Tables) and build dashboards in Power BI to support visualization, process improvement, and KPI-driven decision-making.
I’m now looking to transition into a Business Analyst / Operations Analyst role where I can leverage my analytical skills to drive business efficiency and growth. I also value collaboration across marketing and operations to close process gaps and improve outcomes.
Experience
Work history, roles, and key accomplishments
Business Operations Executive
Unifost
Jun 2025 - Present (1 year)
Managed 100+ leads daily in CRM and maintained daily/weekly MIS reports to monitor lead conversion and performance. Analyzed lead data in Excel and Power BI, tracked KPIs, and supported dashboarding and process improvements to increase conversion efficiency.
Business Operations Intern
Magicpin (Samast Technologies)
Supported merchant onboarding and business development by identifying local businesses, explaining digital marketing solutions, and assisting onboarding operations. Helped with campaign execution and gained exposure to field sales, operations coordination, and market analysis.
Education
Degrees, certifications, and relevant coursework
Business Institute, Gautam Buddha Nagar
MBA/PGDM, Marketing
MBA/PGDM in Marketing from Business Institute, Gautam Buddha Nagar (2025).
Patliputra University, Patna
B.B.A / B.M.S, Management
Grade: 67%
B.B.A/B.M.S in Management from Patliputra University, Patna (2022). Scored 67%.
National Open School
Senior Secondary (Class 12), English
Grade: 50.0%
Completed Class 12 (English) through National Open School (2018). Scored 50.0%.
CBSE
Secondary (Class 10), English
Grade: 80.0%
Completed Class 10 (English) under CBSE (2016). Scored 80.0%.
Availability
Location
Authorized to work in
Job categories
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