I'm currently conducting due diligence for Walmart Marketplace seller accounts at Lumina Datamatics, reviewing documentation, account history, and performance records to support reinstatement decisions.
I build seller risk profiles, prepare audit-ready reinstatement case files, and manage investigations and remediation for non-compliant listings under Walmart's Global Compliance Program.
Previously, at Kotak Mahindra Bank, I managed the end-to-end chargeback lifecycle, reconciled card transactions against settlement records, and coordinated dispute resolution with internal teams and payment networks within RBI-mandated timelines.
Across banking, e-commerce, and digital campaigns, I bring SOP-driven case management, audit documentation, MIS reporting, and cross-functional coordination while maintaining SLA and turnaround-time adherence.
