Prema Murali
@premamurali
I create clear banking product documentation and scalable content systems for Finacle.
IndiaWhat I'm looking for
I've created comprehensive documentation for Finacle banking products at EdgeVerve Systems, including user manuals, release notes, feature lists, and installation, architecture, customization, and integration guides.
I introduced structured authoring that increased content reuse and reduced redundant work by 40%. I also developed style guides and templates that improved consistency and reduced review cycles by 30%.
Previously, at Infosys, I created user manuals, help files, and technical manuals for Finacle, reviewed UI content, and contributed to its next-generation user experience design project. I also developed training material and mentored writers.
My background includes six years of English-language teaching, strengthening how I turn complex technical concepts into precise, accessible content.
Experience
Work history, roles, and key accomplishments
Communications Consultant
EdgeVerve Systems Limited
Aug 2015 - Apr 2025 (9 years 8 months)
Orchestrated comprehensive documentation for Finacle banking products, including user manuals, release notes, and technical guides. Implemented structured authoring, increasing content reuse by 40% and reducing review cycles by 30%.
Engaged with stakeholders to create user manuals, help files, and technical manuals for Finacle products. Mentored team members, supervised a team of writers, and engineered training material to reduce training time.
Educator - English Language & Literature
Delhi Public School
May 2006 - Mar 2008 (1 year 10 months)
Taught English language and literature, contributing to the editorial board and enhancing content quality.
Educator - Communicative English
Kendriya Vidyalaya
Oct 2005 - Feb 2006 (4 months)
Taught communicative English, focusing on effective communication skills.
Educator - English Language & Literature
Sacred Heart Senior Secondary School
Oct 2002 - Mar 2005 (2 years 5 months)
Taught English language and literature, contributing to the editorial board and enhancing content quality.
Educator - English Language & Literature
Air Force School
Apr 1991 - Jun 1992 (1 year 2 months)
Taught English language and literature, contributing to the editorial board and enhancing content quality.
Education
Degrees, certifications, and relevant coursework
Kerala University
Bachelor of Education, English
Bachelor of Education in English from Kerala University, completed in 2001.
Datapro
Diploma, Computer Management
Diploma in Computer Management from Datapro, completed in 1991.
Mahatma Gandhi University
Bachelor of Science, Chemistry
Bachelor of Science in Chemistry from Mahatma Gandhi University, completed in 1990.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Skills
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