Precious Madu

I am a dedicated pharmacist and medical virtual assistant with a passion for streamlining patient care and enhancing healthcare experiences. With a strong background in healthcare administration, I specialize in scheduling appointments, verifying insurance, and ensuring seamless communication between patients and providers. My commitment to maintaining accuracy, efficiency, and HIPAA compliance allows me to deliver compassionate, patient-centered support.

During my tenure as a Medical Virtual Assistant at Intertrade Supply Limited, I managed over 150 patients weekly, resolving 90% of inquiries on the first interaction, which significantly boosted customer satisfaction. My proactive engagement and effective communication strategies have led to increased client engagement and revenue opportunities. I take pride in my ability to enhance healthcare interactions, making them smoother and more efficient for both patients and providers.