Open to opportunities

Adaobi Nwachukwu

@adaobinwachukwu1

Healthcare Virtual Assistant with 10+ years supporting clinics, patient scheduling, and HIPAA-compliant operations remotely.

Nigeria

Message

What I'm looking for

I’m looking for a remote healthcare role where I can own patient scheduling, EHR/CRM support, and HIPAA-compliant documentation, while improving virtual clinic workflows with reliable IT troubleshooting and clear, compassionate communication.

I’m a healthcare and administrative professional with 10+ years across pharmacy and clinical environments. I specialize in medical documentation, HIPAA compliance, and virtual patient support, with a strong focus on keeping remote clinic operations running smoothly.

I manage electronic health records (EHR/CRM), coordinate telehealth appointments, and handle patient outreach like appointment reminders and lab result retrieval. I also troubleshoot digital tools to improve workflow efficiency, while delivering professional, compassionate communication that supports patients and clinic teams.

Experience

Work history, roles, and key accomplishments

Medical Virtual Assistant

Gados Clinic and Maternity

Jan 2022 - Dec 2025 (3 years 11 months)

Coordinated remote patient records and complex appointment scheduling, including appointment reminders and lab result retrieval/filing. Ensured HIPAA compliance and provided IT support to improve remote clinic workflow efficiency.

Patient Scheduling HIPAA compliance Patient Outreach Email Management

Customer Service Representative

Gados Clinic and Maternity

Jan 2019 - Dec 2025 (6 years 11 months)

Managed front-desk patient inquiries and resolved concerns in a high-volume clinical setting while supporting daily clinic operations. Maintained confidential medical records in line with healthcare standards.

Front Desk Operations Patient Support Customer Service Confidentiality Workflow Support

Healthcare Sales & Pharmacy Specialist

Hmedix Pharmacy Limited

May 2012 - Jun 2020 (8 years 1 month)

Assisted customers with pharmaceutical product selection and provided medical guidance. Managed sales records and inventory documentation while building customer relationships for repeat patronage.

Pharmaceutical Product Selection Medical Guidance Inventory Documentation Customer Relationship Management Repeat Patronage