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Eunice Ojo

@euniceojo

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Compassionate virtual front desk receptionist with healthcare and pharmacy experience.

Nigeria

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What I'm looking for

I seek remote roles where I can provide empathetic patient support, manage scheduling and calls, uphold confidentiality, and grow within a collaborative healthcare team.

I am a detail-oriented virtual front desk receptionist and healthcare support professional with a Bachelor of Pharmacy and nearly a decade of hands-on patient service experience in hospital and community pharmacy settings. I have managed high call volumes, coordinated appointments, maintained confidential patient records, and supported multidisciplinary teams while applying strong communication and Microsoft Word and Excel skills.

Currently providing remote virtual assistant services, I deliver empathetic, patient-centered support through inbound and outbound phone handling, accurate digital recordkeeping, and disciplined remote work practices. I prioritize confidentiality, accuracy, and calm multitasking to support efficient clinical operations and positive patient experiences.

Experience

Work history, roles, and key accomplishments

Current

Virtual Front Desk Receptionist

Current

Freelance

Jan 2025 - Present (1 year)

Provide virtual front desk support for healthcare clients, managing inbound/outbound calls, coordinating appointments, and maintaining confidential patient records while ensuring data accuracy and professional communication.

Patient Scheduling Outbound Calling Microsoft Word Microsoft Excel Data Entry

Pharmacist / Healthcare Support

Hospital & Community Pharmacy

Jan 2016 - Jan 2025 (9 years)

Delivered patient-centered pharmacy services across hospital and community settings, maintained confidential medical records, and collaborated with clinical teams to ensure accurate medication dispensing and documentation.

Patient Counseling Attention To Detail Regulatory Compliance Team Collaboration

Pharmacy Services Associate

Unknown

Patient Counseling Medical Records Documentation Clinical Collaboration Regulatory Compliance Attention To Detail Patient Safety Medication dispensing

Virtual Front Desk Specialist

Unknown

Provide virtual front desk support for healthcare clients by managing inbound/outbound calls, coordinating appointments, and maintaining confidential patient records while ensuring data accuracy and professional communication.

HIPAA compliance Patient Scheduling Call Handling Medical Records Data Accuracy HIPAA Compliance Customer Service Appointment Coordination Confidentiality

Virtual Front Desk Agent

Unknown

Provided virtual front desk support for healthcare clients, managing inbound/outbound calls, coordinating appointments, and maintaining confidential patient records with high data accuracy and professional communication.