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Praveen Palanivel

@praveenpalanivel

Customer Support Executive at TDS GROUPS handling outbound voice calls and customer record updates.

India
Message

At TDS GROUPS, I handled outbound voice calls, updated customer records, and worked to meet daily productivity and call-handling targets while maintaining data accuracy and process compliance.

On my academic projects, I collaborated on requirements gathering and reporting for a realtime oral hygiene monitoring system, and conducted data collection and analysis for a machine-learning project on mineral-infused salt quality.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

RC

Rathinam Technical Campus

Bachelor of Engineering, Computer Science and Engineering

2022 - 2026

Pursued a Bachelor of Engineering in Computer Science and Engineering from 2022 to 2026.

Coursera logoCO

Coursera

Certification, Data Visualization

Completed a certification in Data Visualization.

Coursera logoCO

Coursera

Certification, Prompt Engineering

Completed a certification in Prompt Engineering.

Tech stack

Software and tools used professionally

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