Prathyusha Gr

I’m an Analytics & Operations professional with 5+ years at Amazon, where I’ve driven ML data quality, pipeline efficiency, and cross-functional decision-making at scale. In my current role as an ML Data Specialist, I manage end-to-end ML data annotation workflows for global markets across 2M+ daily records, improving annotation accuracy by 20% through rigorous QA frameworks. I also optimized data pipelines to reduce processing time by 25% and automated validation checks to cut manual review effort by 18%, freeing bandwidth for higher-impact analysis.

Before Amazon, I built strong client and operational foundations through advisory and technical support roles. As a Senior Operations Analyst at Accenture, I led operational support for high-value client accounts, improving client satisfaction by 15% via proactive escalation resolution and SLA compliance, and reducing recurring operational issues by 30% with root-cause analysis and structured corrective actions. Earlier at Concentrix as a Technical Support Analyst (VMware), I consistently maintained CSAT of 4.8/5, authored documentation that reduced incidents by 18%, and ensured uninterrupted service through VMware license deployments. Today, I’m pursuing Executive MBA-level business analytics and operations strategy, and I’m looking to step into BI Manager, Analytics Manager, or Strategy & Operations Lead roles where I can combine dashboards, SQL-driven insights, and process automation to deliver measurable KPI improvements.