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shalvin rkh

@shalvinrkh

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Business analyst specializing in SQL, Python, Power BI and KPI-driven insights.

India

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What I'm looking for

I seek roles where I can own analytics and BI, build executive dashboards, drive data-led operational improvements, collaborate cross-functionally, and grow into leadership of analytics functions.

I am an analyst with 8+ years of professional experience, including 3+ years owning analytics, KPI dashboards, and business intelligence at a Bengaluru-based sports-tech platform. I specialize in SQL, Python (Pandas, NumPy), Power BI and dashboard development, and I have a proven track record of turning complex operational data into actionable decisions—driving a 25% efficiency improvement, automating six reporting workflows saving 12 hours/week, and building executive dashboards used by senior leadership.

I partner with cross-functional teams across Sales, Finance and Operations to define KPIs, build measurement frameworks, and support executive decision-making with scenario analysis and forecasting. My work consolidates business health metrics into single sources of truth, reduces ad-hoc reporting, identifies revenue leakage and utilization gaps, and delivers measurable operational impact.

Experience

Work history, roles, and key accomplishments

Operations Manager - Data

Playo

Jan 2022 - May 2025 (3 years 4 months)

Owned analytics and BI at a sports-tech platform; built Power BI executive dashboards tracking 8+ KPIs, automated 6 reporting workflows saving ~12 hours/week, and drove a 25% improvement in operational efficiency through root-cause analysis.

Power BI SQL DAX KPIs Dashboard Development Excel Data Modeling

Technical Support Specialist

Jan 2021 - Dec 2021 (11 months)

Analyzed support ticket data to identify recurring issues and performance trends, built management dashboards that reduced SLA breaches, and documented requirements to translate operational problems into actionable insights.

Excel Dashboarding Root Cause Analysis Reporting SLA Management

Business Development Associate

BYJU'S

Oct 2019 - Oct 2020 (1 year)

Analyzed sales and customer data to identify market trends and revenue opportunities, produced performance reports for strategic planning, and collaborated with Sales and Marketing to improve campaign conversion.

Excel Sales Analytics Reporting Data Analysis

Volunteer Educator

Kensri

Jan 2016 - Sep 2019 (3 years 8 months)

Taught mathematics and physics to 70+ underprivileged students, supported NIOS exam registrations, contributing to a 30% increase in participation and a 60% improvement in pass rates.

Teaching Program Coordination Reporting