Praneeth Dandamudi
@praneethdandamudi
CS SDS Associate L2 focused on customer support and technical troubleshooting.
IndiaWhat I'm looking for
I’m a CS SDS Associate L2 at Amazon Development Center, where I handle inbound calls from customers and drivers in the North America region and help them with queries and troubleshooting issues using internal tools.
At Uber, I’m providing operational support for Uber eats UK, looking into severe safety concerns and supporting investigations.
Alongside my support work, I’ve built a strong technical foundation through my CSE background and hands-on projects—such as improving RPL performance under mobility using Python, Cooja Simulator, and Contiki 3.0, and building a deep learning approach for malaria detection with Python and CNN. I bring a positive attitude, strong team spirit, confidence, and the ability to adapt quickly to changing environments.
Experience
Work history, roles, and key accomplishments
Safety Investigations
Uber
Dec 2025 - Present (7 months)
Provided operational support for Uber Eats UK by investigating severe safety concerns.
CS SDS Associate L2
Amazon Development Center
Jun 2024 - Nov 2025 (1 year 5 months)
Handled inbound calls from customers and drivers in North America and supported troubleshooting using internal tools.
Education
Degrees, certifications, and relevant coursework
Gudlavalleru Engineering
Bachelor of Technology, Computer Science and Engineering
Activities and societies: Academic projects: Mobility Model under RPL (Python, Cooja Simulator, Contiki 3.0) and Detecting Malaria with Deep Learning (Python, CNN, image analysis).
B.Tech (Computer Science and Engineering) at Gudlavalleru Engineering under JNTU Kakinada, completed in 2021.
Narayana Junior College
Intermediate, Mathematics, Physics, and Chemistry (MPC)
Intermediate (MPC) at Narayana Junior College, completed in 2017.
Dr. KKR Gowtham (EM) High School
Secondary School Certificate (SSC), General Education
SSC/High School education at Dr. KKR Gowtham (EM) State Board, completed in 2015.
Availability
Location
IndiaAuthorized to work in
Job categories
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