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Pranali Tawde

@pranalitawde

Product Manager at Antraweb Technologies modernizing a legacy desktop CRM into a scalable web platform.

At Antraweb Technologies, I lead product planning and feature prioritization for the modernization of a 20+ year legacy desktop CRM into a web platform. I work with business and engineering teams to discover requirements and redesign workflows.

I also create functional HTML/CSS prototypes using AI tools and manage functional, regression, and UAT validation before production releases. As Product Owner & Manual Tester, I coordinated releases across Enterprise CRM, Smile, Veda (AI), and AntraConnect, and tested more than 30 enterprise products.

I started my career in operations and technical support, then moved into product implementation and product management. Across these roles, I authored product and business documentation, supported enterprise deployments, and built a practical understanding of how business workflows and software meet.

Experience

Work history, roles, and key accomplishments

Current

Product Manager – CRM

Current

Antraweb Technologies Pvt. Ltd.

Apr 2026 - Present (6 months)

Lead product planning, requirement discovery, and feature prioritization for a major enterprise CRM modernization initiative. Partner with cross-functional stakeholders to align product capabilities with business objectives and manage end-to-end product validation.

Product Management Requirement Discovery Feature Prioritization Workflow Redesign UI Prototyping HTML CSS AI Tools Functional Testing Regression Testing UAT

Product Owner & Manual Tester

Antraweb Technologies Pvt. Ltd.

Jan 2022 - Mar 2026 (4 years 2 months)

Served as the primary operational liaison bridging Product, Engineering, Technical Support, and Business units. Coordinated development and release activities across four core platforms and validated 30+ enterprise products.

Product Ownership Manual Testing Functional Testing Regression Testing UAT Release Management Technical Documentation AI Evaluation

Group Leader – Product Implementation

Antraweb Technologies Pvt. Ltd.

Jan 2021 - Dec 2022 (1 year 11 months)

Directed a 3-member implementation team, building baseline operational workflows and deployment protocols. Managed complex software deployments and facilitated enterprise product training sessions.

Team Leadership Product Implementation Deployment Management Training Operations

Senior Technical Support Executive

Antraweb Technologies Pvt. Ltd.

Jan 2018 - Dec 2021 (3 years 11 months)

Assumed de facto leadership of an 8-member technical support squad, managing daily operations and escalations. Diagnosed and resolved complex customer issues, closing over 10,000 support tickets.

Technical Support Team Leadership Escalation Management Troubleshooting Customer Feedback

Operations Executive

SME Tradelinks

Jan 2013 - Dec 2018 (5 years 11 months)

Managed end-to-end business operations including billing, inventory, stock management, and sales reporting. Coordinated with vendors and streamlined internal operations.

Operations Management Billing Inventory Management Stock Management Sales Reporting Vendor coordination