niti mis

With over 13 years of diverse experience in the Information Services industry, I have been privileged to drive meaningful change across organizations spanning a wide range of business domains.
My expertise lies in partnering with cross-functional teams to deliver strategic transformation initiatives focused on process optimization, profitability improvement, digital transformation, platform modernization, and Robotics Process Automation (RPA). Throughout my career, I have built a reputation for translating complex business challenges into scalable product and platform solutions that create measurable business value.
My journey has evolved from Business Analysis and Scrum Leadership into Product Management, where I have led product strategy, stakeholder engagement, product design, roadmap planning, and team leadership. These experiences have provided a strong foundation in balancing customer needs, business objectives, and technology capabilities to deliver impactful outcomes.
Today, as a Lead Product Manager – Platform Services, I lead the vision, strategy, and execution of platform service capabilities specifically for the workflow and communications family. I am passionate about building scalable platforms, driving operational excellence, fostering collaboration, and creating products that solve real business problems.
I strongly believe that consistency, continuous improvement, and a user-centric mindset are the cornerstones of sustainable success and high-performing teams.