Open to opportunities

Pramod User

@pramoduser1

Strategic HR leader with 25 years driving HR transformation, retention, and performance management across global operations.

India

Message

What I'm looking for

I’m looking to lead strategic, KPI-driven HR transformation—strengthening HR governance, performance management (including HR tech), and retention—while partnering with leadership to simplify decision-making and deliver measurable business outcomes.

I’m a Strategic HR leader with 25 years of global experience across India, East Africa, and South Africa, focused on solving complex HR challenges and driving measurable transformation. I bring a track record of cost savings through HR tech and process optimization, plus a strong grounding in Indian and African labour laws.

I’ve delivered results like achieving $250K+ in cost savings through HRtech implementation, reducing attrition from 72% to 20% using targeted retention strategies, and implementing KPI/KRA-based systems across 40+ locations. I also enable talent outcomes—supporting 50+ professionals to secure new roles in 90 days with 25%–142% salary hikes.

In leadership roles, I’ve built HR governance and performance systems that leadership can see and act on. I’ve implemented performance management using SAP SuccessFactors across multiple institutions and strengthened execution through clear operating models, decision rights, and accountability.

Recognized for top talent hunt impact and HR policy/retention execution, I also work closely with stakeholders to improve alignment across employees, leadership, corporate management, and unionized labour. My approach is practical, KPI-led, and people-first—turning HR strategy into operational clarity and sustainable outcomes.

Experience

Work history, roles, and key accomplishments

Director – Strategy & Ops

Amazech Systems Pvt. Ltd.

Sep 2025 - Mar 2026 (6 months)

Partnered with founders to redefine organization structure and improve role accountability across functions. Stabilized core HR and operational processes during a transition by aligning operating model, decision rights, and execution accountability.

Reporting Line Clarity Workforce Review HR Governance KPI Tracking Decision Rights

Head HR

South United FC1 Pvt. Ltd.

Oct 2024 - Jul 2025 (9 months)

Led talent management, performance management, and exits for a football club. Managed recruitment using LinkedIn/Indeed/Naukri and implemented Zoho Recruitment and Zoho People for HR processes and budgeting.

Talent Management Performance Management Recruitment LinkedIn Indeed Naukri Zoho Recruit Zoho Employee Engagement Employee Retention

Senior HR Manager

R.V. Institutions Group

Mar 2019 - Oct 2024 (5 years 7 months)

Managed talent hunt through performance management to exits across 26 institutions and supported leadership development. Implemented and drove SAP SuccessFactors for recruitment and performance management across multiple institutions.

Recruitment Candidate Sourcing SAP SuccessFactors Performance Management Budgeting Leadership Development Training Delivery

Senior HR Consultant

Freelancing

Sep 2017 - Mar 2019 (1 year 6 months)

Provided recruitment support by sourcing, screening, and coordinating end-to-end hiring activities for client requirements. Conducted reference checking and supported offer negotiation and onboarding follow-ups.

Recruitment Candidate Sourcing Screening Job Posting Job Specification Support Reference Checking Interview Coordination Candidate Client Status Updates

HR Manager

Mandela Group of Companies

Jan 2014 - Sep 2017 (3 years 8 months)

Designed and implemented HR strategy aligned with business strategy, including recruitment, performance appraisal, training and development, and succession planning. Strengthened HR policies and compliance through disciplinary process standardization and HR metrics to improve HR case closure efficiency.

HR strategy Counseling Training Development Succession Planning Culture Development HR Policies Shift Note Communication System Disciplinary Employee Relations

Assistant Manager – HR

VN Constructions Pvt. Ltd.

Nov 2011 - Dec 2013 (2 years 1 month)

Managed talent acquisition and HR operations including sourcing, shortlisting, interviewing, onboarding, and training sessions for construction roles. Improved performance using 360-degree appraisal and peer-to-peer performance systems and supported resolution of employee and labor issues.

Talent Acquisition Sourcing Shortlisting Interview Scheduling Onboarding Training Peer To Peer Performance Employee Relations Performance Evaluation

HR Process Analyst (AHRS)

Accenture Services Ltd.

Apr 2007 - Oct 2011 (4 years 6 months)

Supported HR transaction processing under SLA requirements, including escalation management and follow-up to closure. Drove operational excellence through Six Sigma/lean metrics processes and streamlined HR workflows for hires, leave of absence, and exits.

SLA Management Escalation Management Six Sigma Operational Excellence New Hires Talent Acquisition Support People Of HRM Competency Mapping Process Knowledge Testing training coordination

Senior HR Administrator

GLG & Company Ltd

May 2000 - Apr 2007 (6 years 11 months)

Handled HR and administration activities including recruitment and selection support, performance management interventions, training needs identification, and succession planning. Managed remuneration-related updates for payroll and supported organization design and people transition activities.

Recruitment support Performance Management Training Needs Identification Succession Planning Organization Design