Prakhar Sharma

Coordinated operational workflows across 3 departments, improving cross-departmental efficiency by an estimated 20% and ensuring on-time task completion. Built Excel KPI dashboards and delivered weekly workforce productivity insights, reducing leadership reporting turnaround time by 30%.

Supervised and coached a team of 8 across multiple functions, resolving interpersonal conflicts and improving workflow completion consistency. Transitioned HR reporting to structured Excel dashboards with KPI tracking mechanisms, enabling proactive leadership performance insights and faster decision-making.

Established foundational people operations systems including employee records management, shift scheduling, and performance documentation for a team of 8. Implemented structured reporting cadences to replace verbal updates, improving accuracy and accountability in performance tracking.

Developed Excel and Power BI dashboards for senior leadership to track operational KPIs across departments in real time. Cleaned and synthesized operational data to support quarterly efficiency reviews and process documentation efforts.

Collaborated with front desk, housekeeping, and F&B teams to streamline guest service workflows and reduce service delivery delays. Supported scheduling and roster management while building end-to-end exposure to hospitality operations and service standard compliance.

Completed a Master’s Degree in International/Global Studies at the International Institute of Hotel Management Pune from 2019 to 2021.

Earned a Bachelor of Science in Hospitality Administration & Management via Yashwantrao Chavan Maharashtra Open University from 2019 to 2021.

Completed a High School Diploma at The Emerald Heights International School in Indore starting in 2018.

Completed a USA exchange program at Robbinsdale Cooper Senior High School from 2015 to 2016.