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Pragati PrasadPP
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Pragati Prasad

@pragatiprasad

Business & Operations Coordinator at JMD INSURANCE HUB, coordinating travel operations, driver support, and vehicle sales activities.

India
Message

At JMD INSURANCE HUB, I handle driver support and vehicle insurance-related work, coordinate the company's travel business operations, and coordinate vehicle sales activities through Everest.

I also support management and the business advisor with planning, coordination, and daily operational requirements. Previously, I supported drivers at Uber Office and conducted educational and counselling sessions for children at Literacy India.

Experience

Work history, roles, and key accomplishments

JH
Current

Business & Operations Coordinator

JMD Insurance Hub

Jan 2025 - Present (1 year 9 months)

Handling driver support and vehicle insurance-related work, managing travel business operations, coordinating vehicle sales activities, and supporting management with planning and daily operational requirements.

UO

Driver Support Executive

Uber Office

Jan 2024 - Dec 2025 (1 year 11 months)

Provided operational support to drivers, assisted with work-related requirements, maintained records, and ensured smooth communication between drivers and the office.

UO

Telecaller

Uber Office

Jan 2023 - Dec 2024 (1 year 11 months)

Handled telecalling operations, communicated with drivers regarding work-related requirements, and managed regular calls, follow-ups, and information sharing.

LI

Teacher | Child Counsellor | Facilitator

Literacy India

Jan 2019 - Dec 2022 (3 years 11 months)

Conducted educational and counselling sessions for children, supported students in learning and personal development, and coordinated educational activities and programs.

Education

Degrees, certifications, and relevant coursework

JH

JMD INSURANCE HUB

Business & Operations Coordinator, Business & Operations

2025 -

Handling driver support and vehicle insurance-related work, managing and coordinating the company's travel business operations, coordinating vehicle sales activities through Everest, and supporting management and business advisor with planning and daily operational requirements.

UO

Uber Office

Driver Support Executive, Driver Support

2024 - 2025

Provided operational support to drivers and assisted with their work-related requirements, maintained records and ensured smooth communication between drivers and the office.

UO

Uber Office

Telecaller, Telecalling

2023 - 2024

Handled telecalling operations and communicated with drivers regarding work-related requirements, managed regular calls, follow-ups, and information sharing.

LI

Literacy India

Teacher | Child Counsellor | Facilitator, Education

2019 - 2022

Conducted educational and counselling sessions for children, supported students in learning and personal development, and coordinated educational activities and programs.

BH

B.A. (English Honours)

Bachelor of Arts, English

Bachelor of Arts in English Honours.

AA

ADCA – Advanced Diploma in Computer Applications

Advanced Diploma, Computer Applications

Advanced Diploma in Computer Applications.

BA

Basic Computer & Internet Applications

Certificate, Computer Applications

Training in basic computer and internet applications.

GF

Google Sheets – Data Entry, Record Management & Basic Formulas

Certificate, Data Management

Training in Google Sheets covering data entry, record management, and basic formulas.

Tech stack

Software and tools used professionally

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