Pradnya Yesade
@pradnyayesade
I handle US-process order corrections, cancellations, and refunds to support smooth operations and customer satisfaction.
IndiaWhat I'm looking for
At Infosys, I handled address corrections, order cancellations, and refunds for Staples in a US-based process.
I collaborated with US-based and internal teams to resolve order issues efficiently, support smooth operations, and maintain customer satisfaction.
I'm motivated by delivering high-quality service through careful coordination, critical thinking, creativity, and leadership.
Experience
Work history, roles, and key accomplishments
Handled address corrections, order cancellations, and refunds for the US process. Collaborated with US-based teams to ensure smooth operations and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Shivaji University, Kolhapur
Bachelor of Computer Applications, Computer Applications
Grade: 84.20%
Bachelor of Computer Applications (BCA) from Shivaji University, Kolhapur, completed in 2022 with a percentage of 84.20%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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