Open to opportunities

Prabhat Joshi

@prabhatjoshi

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Senior process associate with 9+ years in insurance claims analysis.

India

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What I'm looking for

Seeking a role in a dynamic organization that values compliance and process efficiency, offering opportunities for professional growth and leveraging my expertise in insurance claims analysis.

As a Senior Process Associate at Sunlife Financial, I have over 9 years of experience in analyzing insurance claims, ensuring compliance, and delivering timely resolutions. My expertise includes managing high-volume caseloads, effective stakeholder communication, and utilizing claims management software to streamline processes. I am adept at identifying fraudulent claims and reducing organizational liabilities.

I possess excellent organizational and problem-solving skills, with a strong ability to handle high-stress situations. My technical proficiency includes Advanced MS Excel, VBA, and MS Office tools. I also hold certifications in LOMA-ALMI, LOMA-ACS, and Lean Six Sigma White and Yellow Belt.

Beyond my professional role, I hold a Bachelor of Commerce with Computer Application and an MBA in Financial Management. My personal interests include cooking, traveling, meditation, and movies.

Experience

Work history, roles, and key accomplishments

Current

Senior Process Associate

Current

Sunlife Financial

Dec 2015 - Present (9 years 5 months)

As a Senior Process Associate at Sunlife Financial, I analyze insurance claims, ensure compliance with policies, and deliver accurate resolutions. I manage high-volume caseloads, communicate with stakeholders, and utilize claims management software. My role includes identifying fraudulent claims and reducing liabilities while providing training to new staff.