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Manmohan Vandeker

@manmohanvandeker

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Experienced Reinsurance Claim Analyst with a focus on client advocacy.

India

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What I'm looking for

I seek a challenging role that allows me to leverage my expertise in reinsurance while fostering a collaborative team environment and driving process improvements.

I am a dedicated Reinsurance Claim Analyst with extensive experience in property, casualty, marine, aviation, and health insurance. My career has been marked by a commitment to understanding business change needs and delivering effective solutions. I have a proven track record in premium and claim processing, ensuring accuracy and compliance in all documentation.

At Gallagher, I lead as a Senior Technical Lead, advocating for clients and managing complex claims. My role involves collaborating with underwriters and clients to facilitate end-to-end claim settlements while mentoring team members to enhance their skills. I take pride in my ability to identify process improvements and implement them effectively, ensuring timely and accurate client service.

Throughout my career, I have received multiple awards for my contributions, including recognition for clearing claims backlogs and maintaining high-quality performance. I am passionate about continuous learning and development, both personally and professionally, and I strive to foster a collaborative team environment.

Experience

Work history, roles, and key accomplishments

Current

Senior Technical Lead

Current

Gallagher Re

Led and participated in knowledge sharing forums across onshore/offshore locations, collaborating with peers on complex reinsurance developments. Managed assigned client portfolios, including transactional processing, securing reinsurance recoveries, and ensuring timely system entry of client activity.

Reinsurance Process Improvement Portfolio Management

Assistant Manager

Genpact India Ltd.

Jul 2022 - Present (3 years)

Successfully processed commercial and casualty claims, including marine, aviation, property, and specialty claims, and managed reinsurance claim and adjusting process transitions. Performed quality checks for transactions, approved claim adjudication and reserve transactions, and communicated directly with brokers and clients.

Reinsurance Quality Control Claim Adjudication Client Communication Process Improvement Data Analysis Training Sanctions Checks

Technical Lead

Marsh and MC

Managed end-to-end reinsurance claim processing, including leading knowledge sharing forums and collaborating on complex reinsurance developments. Mentored and trained team members to foster technical and professional growth within the organization.

Reinsurance Team Leadership Training Development System Entry Compliance Process Improvement Stakeholder Engagement

Associate Senior Associate

Xchanging Technology Services India Private Limited

Jun 2009 - Present (16 years 1 month)

Processed reinsurance claims and payments for AON, a prominent broker in the insurance and reinsurance industry. Managed high-priority client inquiries, prepared process manuals for new joiners, and conducted quality checks and on-the-job training for associates.

Reinsurance Payment Processing Client Relationship Management Quality Assurance Cash Forecasting Data Entry Compliance

Education

Degrees, certifications, and relevant coursework

ICFAI School of Business

PGDBM, Finance and Marketing

Completed a Post Graduate Diploma in Business Management with a dual specialization in Finance and Marketing. This program provided a comprehensive understanding of business principles and market strategies.