Prateek mishra

I am a results-driven professional with over 4 years of experience in Auto and Property Insurance Claims, Client Relationship Management, and Operations Excellence. My career has been marked by a proven ability to lead cross-functional initiatives, streamline workflows, and deliver exceptional customer satisfaction, consistently achieving over 95%. I am adept in insurance compliance, negotiation, and utilizing digital tools to enhance operational efficiency.

In my current role as a Senior Process Analyst at Allstate Insurance, I process over 800 claims monthly while ensuring adherence to U.S. insurance regulations. I have successfully led the implementation of a claims automation system that reduced turnaround time by 30%, and I am proud to have developed tailored insurance packages that meet diverse client needs. My previous experience as a Relationship Manager at NoBroker.com further honed my skills in managing premium customer accounts and delivering personalized service that drives client retention.