I supported Maersk Global Service Centers for 12 years across logistics, vessel schedules, shipper databases, contract maintenance, and process excellence. I was selected for a Manila assignment to support migration of ODS and MPS processes from Mumbai GSC.
I currently handle PayPal customer queries for North American clients at Teleperformance, providing appropriate assistance while maintaining service quality. Earlier, I led fundraising support at Akshaya Patra Foundation and managed sales, sourcing, and supply operations for agricultural products.
I'm certified in Advanced Excel, Power BI, Lean Six Sigma Yellow Belt, and KYC & CDD, with experience in reporting, quality control, stakeholder management, and continuous improvement.
