Porcha Brown
@porchabrown
I build compliant, inclusive leave, accommodation, and return-to-work programs.
United StatesWhat I'm looking for
At Tufts Medicine, I manage full-cycle leave administration, disability accommodations, and return-to-work metrics while improving processes in Workday and ServiceNow. I helped reduce workers’ compensation claim processing time by 15% and created leave-service SOPs that reduced call escalations by 30%.
Previously at Northside Hospital, I managed FMLA, disability, workers’ compensation, and ADA compliance for a 20,000+ employee workforce. I developed the ADA compliance program, delivered 10+ compliance trainings with a 95% participant satisfaction rate, and used medical documentation to help increase successful return-to-work outcomes by 20%.
I bring experience in vocational rehabilitation, employee relations, case management, and workplace accommodations, with a focus on practical compliance solutions that support employees and reduce organizational risk.
Experience
Work history, roles, and key accomplishments
Senior Leave Administrator
Tufts Medicine
Jul 2022 - Present (4 years 1 month)
Managed full cycle of leave of absence, including case management and coordination of STD/LTD benefits. Developed SOPs that reduced call escalations by 30% and collaborated on workers' compensation claims, reducing processing time by 15%.
HR ADA Specialist
Northside Hospital
Jul 2021 - Jun 2022 (11 months)
Managed leave programs and ADA compliance for 20,000+ employees, developed SOPs reducing escalations by 30%, and increased successful return-to-work outcomes by 20%. Delivered compliance training with a 95% satisfaction rate.
Return-to-Work Specialist
Amerisys
Dec 2019 - Jun 2020 (6 months)
Directed return-to-work efforts, increasing successful rehabilitation by 30% and reducing recovery time by 20%. Collaborated on job placement programs, achieving a 25% increase in suitable placements.
Career Specialist
Georgia Vocational Rehabilitation Agency
Oct 2018 - Dec 2019 (1 year 2 months)
Implemented job placement strategies increasing successful placements by 30% and expanded employer network by 40%. Conducted job readiness classes and collaborated with Department of Labor to identify opportunities.
Mental Illness Therapist
West Alabama Mental Health
Jun 2016 - Jun 2018 (2 years)
Conducted over 100 individual and family assessments, provided short-term and long-term counseling, and maintained meticulous case records. Evaluated issues related to drug abuse, aging, bullying, and depression.
Education
Degrees, certifications, and relevant coursework
Georgia State University
Master of Science, Rehabilitation Counseling
Master of Science in Rehabilitation Counseling from Georgia State University.
University of Alabama
Bachelor of Arts, Human Development and Family Studies
Bachelor of Arts in Human Development and Family Studies from the University of Alabama.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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