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Pooja Badera

@poojabadera

Operations Manager at Genpact India Ltd. managing Accounts Receivable operations and preparing Power BI reports for clients.

India

Message

At Genpact India Ltd., I manage Accounts Receivable operations for client portfolios and prepare Power BI reports and daily MIS reports. I also acted as Team Lead during process transitions, independently transitioning multiple processes and sharing lean ideas to streamline workflows.

Earlier, I handled administration, operations, and accounts work at Resonance Eduventures Ltd., Pearl Build Estate & Developers Pvt. Ltd., and NR Switch N Radio Services Pvt. Ltd. My work included cash management, reconciliations, quality audits, reporting, and maintaining financial and customer records.

Experience

Work history, roles, and key accomplishments

Current

Manager (Operation)

Current

Genpact India Ltd.

May 2021 - Present (5 years 6 months)

Managed Accounts Receivable operations for client portfolios, acted as Team Lead during process transitions, and prepared Power BI and MIS reports. Received multiple awards and appreciations from clients and senior management.

Accounts Receivable Process Transition Power BI MIS Reporting Lean Process Improvement Macros Client Management Quality Assurance

Administration and Operation Executive

Resonance Eduventures Ltd.

Sep 2017 - Aug 2020 (2 years 11 months)

Handled daily cash transactions, bank reconciliations, and accounts using Tally ERP 9.0. Managed admissions activities, student databases, and coordinated with faculty and branch staff.

Cash Management Bank Reconciliation Tally ERP 9.0 Admissions MIS Reporting Database Management Coordination

Process Developer (Admin Deptt.)

Genpact India Ltd.

Jan 2011 - Apr 2013 (2 years 3 months)

Conducted quality audits, maintained Quality Analysis MIS reports, and developed new processes for increased production capacity. Trained new employees on established processes.

Quality Audits MIS Reporting Process Development Training Quality Assurance

Accounts Executive

Pearl Build Estate & Developers Pvt. Ltd.

Jul 2009 - Dec 2010 (1 year 5 months)

Maintained day-to-day accounting activities, managed accounts receivable and payable, and prepared daily MIS and cash reports. Coordinated with customers and landowners for finance-related processes.

Accounting Accounts Receivable Accounts Payable MIS Reporting Customer Relationship Management Billing Collections

Accounts Executive

NR Switch N Radio Services Pvt. Ltd.

Jun 2008 - Jul 2009 (1 year 1 month)

Maintained day-to-day accounting operations, managed accounts receivable and payable, and prepared daily MIS and cash reports. Handled taxation and finance-related activities in compliance with statutory requirements.

Accounting Accounts Receivable Accounts Payable MIS Reporting Taxation Compliance Reconciliations