Open to opportunities

Polina Budyanska

@polinabudyanska

Research and program coordinator specializing in stakeholder engagement, qualitative research, and cross-cultural communication.

Canada

Message

What I'm looking for

I am seeking roles that combine research, program coordination, and stakeholder engagement in inclusive, mission-driven organizations where I can apply qualitative methods, event management, and multilingual communication.

I am a research and program coordinator with experience managing communications, events, and stakeholder engagement across academic and government settings. I have supported SSHRC-funded research, led qualitative data transcription and coding in Atlas.ti, and managed timelines, logistics, and grant-related tasks to deliver public forums and cultural events.

I bring multilingual communication skills (Ukrainian, Russian, English), strong customer-service and compliance experience, and proficiency with tools like Mailchimp, Canva, Zendesk, and Google Workspace. I am committed to inclusive community engagement, evidence-informed policy work, and building clear communications for complex initiatives.

Experience

Work history, roles, and key accomplishments

Coordinator

MacEwan University

Aug 2022 - Aug 2025 (3 years)

Managed internal communications, events, and stakeholder outreach for the Ukrainian Resource and Development Centre, overseeing timelines, logistics, and team workflows while supporting grant writing and budgeting for programs.

Event Planning Stakeholder Engagement Mailchimp Project Coordination Grants Internal Communications Budgeting

Customer Service Coordinator

Healthcare Solutions

Mar 2022 - Aug 2022 (5 months)

Managed hospital orders for medical equipment and coordinated billing and order processing with Alberta government programs while supporting general office administration.

Order Management Billing Coordination Customer Service Administrative Support Healthcare Procurement Documentation Office Administration

Customer Support Specialist

Support Your App

Jan 2021 - Mar 2022 (1 year 2 months)

Provided multilingual customer support via email and chat across international accounts, maintained a 95%+ satisfaction rating, and progressed to Compliance where I managed GDPR documentation and internal training.

Customer Support Zendesk GDPR Compliance Documentation Escalation Management

Front Desk Assistant

House of Commons

Feb 2019 - Dec 2020 (1 year 10 months)

Delivered frontline support to government staff and visitors, maintained visitor logs, coordinated scheduling, and supported daily administrative operations within the House of Commons.

Scheduling Administrative Support Record keeping Customer Service Security Protocols