Efua AidooEA
Open to opportunities

Efua Aidoo

@efuaaidoo

Experienced administrative specialist with a strong background in customer service.

Canada

What I'm looking for

I am seeking a role that fosters professional growth, values collaboration, and allows me to leverage my customer service and administrative skills.

I am a dedicated administrative specialist with over three years of experience in providing exceptional customer service across various industries, including healthcare, hospitality, and tourism. I hold an MBA from University Canada West and a Bachelor's Degree in International Business from Murdoch University, which have equipped me with a solid foundation in business principles and practices.

In my current role at Financial Literacy Counsel Inc., I compile detailed portfolio summaries and leverage financial planning tools to generate customized insights for clients. My ability to cultivate strong client relationships and ensure timely communication has been instrumental in maintaining high satisfaction levels. I am also skilled in mentoring practicum students, helping them align with company standards and grow professionally.

Throughout my career, I have achieved several key milestones, including certifications in digital marketing and successful completion of market research plans for multiple clients. I am passionate about utilizing my skills in administration and customer service to contribute to a dynamic team and drive organizational success.

Experience

Work history, roles, and key accomplishments

FI
Current

Administrative Specialist

Financial Literacy Counsel Inc.

Jun 2022 - Present (3 years)

Compile and present detailed portfolio summaries for client meetings, analyzing client data and financial insights to support decision-making. Prepare tax documentation and related packages for clients based on accountants' requests. Leverage financial planning tools such as Razorplan and Planworth to generate customized financial insights, optimizing long-term positioning for clients.

TC

Administrative Assistant

TravelSafe Immunization Clinic

Feb 2021 - May 2022 (1 year 3 months)

Scheduled and organized 500+ clinical appointments for clients using Input Health software, ensuring efficient and accurate booking processes. Promptly communicated lab results to clients via email, ensuring timely delivery and clarity of information. Managed client records by scanning, digitizing, and securely filing charts, maintaining up-to-date documentation.

SA

Market Research Intern

Siava Ideas Accelerated

Oct 2021 - Dec 2021 (2 months)

Conducted in-depth qualitative research on market trends, providing valuable insights to support clients’ business strategies. Utilized key databases (Euromonitor, IBISWorld, Statista, etc.) to analyze market trends and recommend relevant product and service opportunities. Coordinated weekly meetings with project supervisors, presenting updates and insights to clients through well-structured prese

AR

Front Office Assistant/Night Auditor

Abbey Beach Resort

Oct 2018 - Oct 2020 (2 years)

Performed end-of-day bookkeeping and audits, ensuring accurate verification of revenue documentation. Conducted quality check-ins and check-outs for all guests, including corporate clients and tour groups, ensuring a smooth and efficient experience. Addressed and resolved guest complaints in a professional and timely manner, collaborating with Resort and Front Office Managers to find solutions.

OS

Project Coordinator

OnPoint! Strategy

Sep 2017 - Dec 2017 (3 months)

Developed a comprehensive project proposal and plan for Genius Co, tailored for presentation to investors. Coordinated weekly meetings with the Project Owner to provide updates on research progress and align on next steps. Analyzed project risks and opportunities, assessing potential consequences and the likelihood of various outcomes.

Education

Degrees, certifications, and relevant coursework

University Canada West logoUW

University Canada West

Masters in Business Administration, Business Administration

Completed the Master of Business Administration program, gaining advanced knowledge in business management and strategy. Developed expertise in various business functions, preparing for leadership roles in diverse industries.

Murdoch University logoMU

Murdoch University

Bachelor's Degree, International Business

Obtained a Bachelor's Degree in International Business, focusing on global market dynamics and cross-cultural business practices. Acquired foundational knowledge in international trade, finance, and management principles.

MT

Murdoch Institute of Technology

Diploma, Business

Completed a Diploma in Business, building a strong foundation in core business concepts and administrative practices. Developed practical skills essential for various business environments.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Efua Aidoo - Administrative Specialist - Financial Literacy Counsel Inc. | Himalayas