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Piyanan YukhonthongPY
Open to opportunities

Piyanan Yukhonthong

@piyananyukhonthong

I resolve customer issues and manage client relationships across real estate, aviation, hospitality, and business operations.

United States
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What I'm looking for

I'm looking for a customer-focused role where I can resolve client issues, build relationships, use AI and digital tools, collaborate remotely, and contribute to efficient operations and excellent service.

I manage Bangkok Prime Agency, helping local and international clients navigate property searches, lease terms, contracts, and landlord-tenant agreements through phone, email, chat, and virtual consultations.

I use ChatGPT, Gemini, and Copilot to research regulations, interpret leasing requirements, draft business documents, and provide clear client guidance. My work combines customer support, CRM recordkeeping, negotiation, and remote collaboration across time zones.

Previously, I supported airline passengers at United Airlines and Envoy Air, where I handled safety procedures, passenger concerns, baggage claims, travel requirements, and time-sensitive operations.

As a restaurant owner and manager, I hired and trained teams, managed budgets and inventory, introduced delivery programs, and improved service, retention, revenue, and operating costs.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

ST

Starweaver

Certificate, Hospitality Luxury Brand Management

2025 - 2025

Certificate in Hospitality Luxury Brand Management from Starweaver, completed in 2025.

DT

Dubai College of Tourism

Certificate, Event Budgeting

2025 - 2025

Certificate in Introduction to Budgeting for Events from Dubai College of Tourism, completed in 2025.

Bocconi University logoBU

Bocconi University

Certificate, Food & Beverage Management

2025 - 2025

Certificate in Food & Beverage Management from Bocconi University, completed in 2025.

CV

Campus VVBA

Certificate, Business Analytics

2024 - 2024

Certificate in Business Analytics from Campus VVBA, completed in 2024.

AI

Advanced Computing Institute

Diploma, Computer Aided Drafting and Design

2012 - 2013

Diploma in Computer Aided Drafting and Design from Advanced Computing Institute, completed from 2012 to 2013.

LI

Learnet Academy, Inc.

Certificate, Computer and Information Technology

2011 - 2012

Certificate in Computer and Information Technology Service from Learnet Academy, Inc., completed from 2011 to 2012.

Chulalongkorn University logoCU

Chulalongkorn University

Bachelor of Science, Economics

Bachelor of Science in Economics from Chulalongkorn University, completed in 2011.

Tech stack

Software and tools used professionally

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