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@pinkdeungria
Dedicated customer service professional with strong analytical skills.
With a solid background in customer service and management, I have honed my skills in ensuring customer satisfaction and operational efficiency. My experience as a Subject Matter Expert allowed me to analyze workflows and implement best practices, significantly enhancing customer satisfaction and driving operational success. I pride myself on my ability to communicate effectively and resolve complex issues, making me a valuable asset in any team.
Throughout my career, I have consistently delivered excellent customer service, whether processing refunds, educating customers on product features, or managing inventory in a restaurant setting. My adaptability and attention to detail have enabled me to thrive in fast-paced environments, and I am committed to fostering transparency and trust with clients through detailed reporting and effective communication.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Self Employed
Jan 2024 - Mar 2024 (2 months)
Managed records and ensured their accuracy while planning meetings and preparing detailed reports for clients. Focused on fostering transparency and trust through effective communication.
iQor Philippines
Oct 2023 - Jan 2024 (3 months)
Provided exceptional customer service by processing refunds, assisting with membership navigation, and educating customers on product features, ensuring a positive customer experience.
Foundever
May 2023 - Sep 2023 (4 months)
Analyzed workflows and provided strategic insights to enhance operational efficiency. Acted as the primary contact for escalated inquiries, ensuring effective resolution of complex issues.
Concentrix
Dec 2022 - Apr 2023 (4 months)
Delivered excellent customer service by processing refunds and assisting customers with their purchases. Resolved complaints effectively, enhancing customer satisfaction and loyalty.
Kainan ni Carolina
Jan 2022 - Jul 2022 (6 months)
Managed inventory and ensured compliance with health regulations while implementing marketing strategies to enhance visibility and attract customers.
Degrees, certifications, and relevant coursework
Bachelor of Science, Psychology
Software and tools used professionally
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