Looking for a job

Pinkal Mishra

@pinkalmishra

I deliver customer service and administrative support across healthcare, retail, education, and contact centre environments.

Canada

Message

What I'm looking for

I'm looking for a customer service or administrative support role where I can build positive relationships, resolve inquiries professionally, maintain accurate records, and contribute to an outstanding customer experience.

I've supported customers, patients, students, and healthcare teams across Aquity Solutions, Pham Learning Centre, Zedd Customer Solutions, and retail environments.

At Aquity Solutions, I maintained confidential patient documentation, coordinated referrals and appointments, supported quality audits, and kept accurate electronic records while communicating with physicians and clinical teams.

I bring professional telephone and email support, complaint resolution, cash handling, data entry, scheduling, and a calm, customer-focused approach to fast-paced work.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Aquity Solutions

Apr 2022 - Sep 2022 (5 months)

Communicated professionally with physicians and healthcare staff, maintained accurate patient documentation, and coordinated referrals and appointments.

Customer Service Documentation Confidentiality Healthcare Electronic Medical Records