Kristan Wilmot
@kristanwilmot
Motivated student with strong skills in medical office administration.
What I'm looking for
I am a responsible and motivated student eager to apply my education in the workplace. With a solid understanding of medical laws and ethics, I possess excellent time management skills and a dependable nature. My communication and organization skills are superior, allowing me to handle challenging work effectively.
Throughout my experiences, I have demonstrated my ability to provide exceptional customer service, whether as a Customer Service Representative at Imarketing Solutions or as a Cashier at Real Canadian Wholesale Club. I have honed my problem-solving skills and developed a compassionate demeanor while assisting clients and resolving issues. My recent role as an Account Manager at Red Wireless has further enhanced my knowledge of industry trends and my ability to provide strategic advice to clients.
Experience
Work history, roles, and key accomplishments
Account Manager
Red Wireless, Rogers
Aug 2024 - Present (11 months)
Maintained an in-depth knowledge of industry trends, competitors, and market conditions to provide strategic advice to clients. Provided product training and support to clients, enhancing their understanding and utilization of the company's offerings. Provided technical support to customers when needed.
Cashier
Real Canadian Wholesale Club
Oct 2016 - Present (8 years 9 months)
Helped customers find specific products, answered questions and offered product advice. Processed sales transactions to prevent long customer wait times. Accepted cash and credit card payments, issued receipts and provided change.
Customer Service Rep
Imarketing Solutions
Aug 2014 - Present (10 years 11 months)
Answered customer inquiries and provided accurate information regarding products and services. Consulted with customers to resolve service and billing issues. Made outbound calls to obtain account information.
Education
Degrees, certifications, and relevant coursework
Robertson College
Diploma, Medical Office Administration
Completed a comprehensive program in Medical Office Administration, gaining expertise in administrative tasks specific to healthcare settings. Developed skills in managing patient records, scheduling appointments, and handling medical billing.
Rocky Medical Clinic
Practicum, Medical Office Administration
Completed a four-week practicum at Rocky Medical Clinic, applying theoretical knowledge in a practical medical office environment. Gained hands-on experience in daily operations and patient interaction within a clinical setting.
CDI College
Diploma, Dental Receptionist
Completed a diploma program for Dental Receptionist, acquiring specialized knowledge in dental office procedures and patient management. Focused on administrative duties, scheduling, and patient communication within a dental practice.
Merivale High School
High School Diploma, General Studies
Completed high school education, building foundational academic skills across various subjects. Participated in general coursework to prepare for further education and career development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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