Phumudzo Netshidzivhe
@phumudzonetshidzivhe
Certified Business Analyst with expertise in mapping business processes.
South AfricaWhat I'm looking for
I am a certified Business Analyst with over 5 years of experience in the field. My expertise lies in mapping business processes and ensuring that organizational needs are met through effective analysis and documentation. I have a strong educational background, holding a National Certificate in Business Analysis from MICT SETA and a National Diploma in Information Technology from Vaal University of Technology.
Throughout my career, I have worked with various organizations, including Pulego Technologies, Stratworx Consulting, and Absa, where I have honed my skills in requirements elicitation, gap analysis, and process mapping. I have successfully managed projects involving SharePoint and have developed user manuals and quality management systems that adhere to ISO 9001:2015 standards. My analytical skills, combined with my ability to communicate effectively, allow me to contribute significantly to any team.
Experience
Work history, roles, and key accomplishments
Business Analyst
Pulego Technologies
Nov 2022 - Present (2 years 7 months)
Currently working as a Business Analyst, focusing on mapping business processes, documenting company policies, and managing SharePoint projects. Responsibilities include writing user manuals, test cases, and acceptance criteria, as well as documenting terms of reference.
Business Analyst
Stratworx Consulting
Jul 2019 - Jun 2021 (1 year 11 months)
Worked as a Business Analyst responsible for data collection, developing user manuals, and creating an asset register. Also involved in quality management system documentation and facility management duties.
Business Analyst
Quintica
Jun 2018 - May 2019 (11 months)
Served as a Business Analyst focusing on testing the Q-Logix system, designing UAT test scripts, and creating user manuals. Responsible for ensuring the system meets business requirements.
Business Analyst
Absa
Feb 2017 - Jan 2018 (11 months)
Worked as a Business Analyst focusing on requirements elicitation, gap analysis, and documenting business requirements. Involved in SharePoint maintenance and process flow mapping.
Education
Degrees, certifications, and relevant coursework
MICT SETA
National Certificate, Business Analysis
2018 - 2018
Obtained a National Certificate in Business Analysis, enhancing skills in business process mapping and requirements gathering.
BANKSETA
Certificate, Business Analysis
2018 - 2018
Achieved a Certificate in Business Analysis, which provided foundational knowledge in business analysis techniques and methodologies.
VTVaal University of Technology
National Diploma, Information Technology
2014 - 2016
Completed a National Diploma in Information Technology, focusing on various aspects of IT including programming, systems analysis, and network management.
Almighty Learning Centre
Matric, General Education
2008 - 2008
Completed Matric, which provided a foundational education in various subjects, preparing for further studies.
Valley University of Technology
IT BOOTCAMP, Information Technology
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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