Mpumi Stuurman
@mpumistuurman
Senior Business Analyst focused on process improvement in financial services.
South AfricaWhat I'm looking for
I am a Senior Business Analyst with extensive experience in client services, project coordination, and business analysis within the financial services sector.
I drive requirements, plan and manage multiple ERP projects in Bank Legal and Compliance, and translate epics and features into implementable user stories using Agile methodology.
I deliver end-to-end solutions by creating process diagrams, performing impact analysis, and leading QA, regression and UAT activities; I regularly use BPMN, UML, MS Visio, MS Project, Confluence, Jira, SOAPUI and JSON in my work.
I am solution-oriented, detail-focused yet strategically minded, hold an Advanced Certificate in Business Analysis, and I am pursuing a BCom Informatics degree while continuously applying change management and process improvement practices.
Experience
Work history, roles, and key accomplishments
SBSenior Business Analyst
Sasfin Bank
Mar 2021 - Present (4 years 6 months)
Drive requirements, planning and implementation of multiple ERP projects in the bank's Legal and Compliance area using Agile; translate epics into user stories, lead QA/regression/UAT and manage change logs to ensure successful releases.
Business Analyst Consultant
4-Sure Technology Consulting
Jan 2020 - Feb 2021 (1 year 1 month)
Worked with MultiChoice stakeholders to gather requirements, produce user stories and process diagrams, perform fit-gap analysis, coordinate external developers and deliver tested features using Agile.
SBJunior Business Analyst
Sasfin Bank
Jan 2018 - Dec 2019 (1 year 11 months)
Defined and documented requirements in user story format, maintained the agile backlog with the Product Owner, produced As-Is/To-Be process diagrams and supported QA and UAT prior to deployments.
SBProject Coordinator
Sasfin Bank
Dec 2015 - Dec 2017 (2 years)
Supported project managers to deliver IT and business projects end-to-end, managed project documentation and SharePoint libraries, coordinated stakeholder communications and handled contract/SLA administration.
Education
Degrees, certifications, and relevant coursework
SSStadio Business School
Bachelor of Business Informatics, Business Information Systems
2020 -
Pursuing a Bachelor of Business Informatics (Business Information Systems) through Stadio Business School since 2020.
Faculty Training Institute
Advanced Certificate in Business Analysis, Business Analysis
2019 -
Completed an Advanced Certificate in Business Analysis at Faculty Training Institute in 2019.
Faculty Training Institute
Certificate in Business Analysis, Business Analysis
2018 -
Completed a Certificate in Business Analysis at Faculty Training Institute in 2018.
Town View High School - Krugersdorp
High School Diploma, High School
2002 - 2006
High School Diploma from Town View High School, Krugersdorp, completed in 2006.
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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