CHERYL-ANN PIETERSE
@cheryl-annpieterse
Business analyst and process improvement specialist delivering data-driven operational gains.
What I'm looking for
I am a results-driven Business Analyst with over 15 years' experience in process improvement, data analysis, and stakeholder management across manufacturing and consulting sectors.
I consistently gather and document business requirements, perform statistical analysis, and develop KPI dashboards to inform strategic decision-making and optimize operations.
I have led cross-functional teams, APQP programs, and change management initiatives that produced measurable efficiency gains, cost reductions, and improved business performance.
I am pursuing an MBA, hold technical proficiencies in SQL and advanced Excel, and I am committed to applying analytical rigor and clear stakeholder communication to deliver impactful business outcomes.
Experience
Work history, roles, and key accomplishments
Corporate Business Communication Trainer
GoFluent
May 2025 - Present (8 months)
Conducted business needs assessments and delivered corporate communication training programs, developed KPI dashboards and ROI reports, and implemented process improvements to standardize training delivery and improve client outcomes.
Business Process Analyst & Continuous Improvement Manager
Tenneco Clean Air Systems
May 2022 - Feb 2025 (2 years 9 months)
Led cross-functional process analysis and improvement initiatives across manufacturing, delivering efficiency gains and cost reductions through OEE analysis, capacity planning, and APQP-led projects presented with ROI justifications to senior management.
Business Process Engineer & Analysis Manager
Benteler Automotive South Africa
Sep 2018 - Apr 2022 (3 years 7 months)
Managed requirements gathering and APQP practices for process engineering projects, developed BI reports and KPI dashboards, and led lean-driven process improvements and cost-benefit analyses across automotive operations.
Business Analyst - Supplier Operations
Volkswagen South Africa
Dec 2017 - Mar 2018 (3 months)
Performed supplier capacity and readiness assessments, developed business cases and financial models for supplier partnerships, and generated performance reports to inform strategic sourcing decisions.
Business Process Analyst
Goodyear South Africa
Oct 2014 - Mar 2016 (1 year 5 months)
Led process improvement projects and strategic planning activities, implemented automated data collection for BI, and performed statistical analysis to optimize workforce productivity and operational costs.
Process Improvement Analyst
Benteler Automotive South Africa
Sep 2012 - Sep 2014 (2 years)
Documented and optimized production processes using time-and-motion studies and process mapping, implemented standardized work procedures, and delivered workflow and efficiency improvements across operations.
Junior Business Process Analyst
Benteler Automotive South Africa
Feb 2012 - Sep 2012 (7 months)
Supported senior analysts in process documentation and analytical reporting, analyzed cycle times and SOPs to recommend productivity improvements and supported implementation of data-driven process changes.
Education
Degrees, certifications, and relevant coursework
Nelson Mandela University
Master of Business Administration, Business Administration
Enrolled in Master of Business Administration program; coursework completed through year 2 with treatise outstanding.
Udemy
Certificate, Database / SQL
2024 - 2024
Completed The Complete SQL Bootcamp: Go from Zero to Hero focusing on SQL fundamentals and practical database querying.
GoodHope Studies
CELTA (Cambridge English Level 5 Certificate), Teaching English as a Foreign Language
2016 - 2016
Grade: Pass
Attained Cambridge English Level 5 Certificate in Teaching English to Speakers of Other Languages (CELTA).
Nelson Mandela University
National Diploma, Industrial Engineering
2010 - 2012
Completed a National Diploma in Industrial Engineering focusing on engineering principles and production systems.
Bertram Senior Secondary School
National Senior Certificate, Secondary Education
2006 - 2006
Obtained National Senior Certificate (Matric) with higher grade subjects including Mathematics, Science, Biology, and Accounting.
Nelson Mandela University
Post Graduate Diploma in Business Administration, Business Administration
2020 - 2020
Completed a Post Graduate Diploma in Business Administration with focus on business management and process improvement.
Nelson Mandela University
BTech Industrial Engineering, Industrial Engineering
2012 - 2014
Completed BTech in Industrial Engineering with coursework and practical training in manufacturing process optimization.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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