Divya Karki
@divyakarki
Recent graduate eager to apply skills in a dynamic organization.
What I'm looking for
I am a recent graduate with a Bachelor of Business Administration in Finance, eager to apply my skills and grow within a dynamic organization. My commitment to continuous improvement and helping businesses achieve their goals drives my professional journey. I have developed strong expertise in sales and customer service, allowing me to build enduring relationships with customers and understand their needs effectively.
During my internships, I gained valuable experience in various roles, including Sales Intern at Zomome and Customer Service Representative at Woodland. I participated in sales meetings, handled escalated calls, and enhanced customer satisfaction by addressing banking inquiries at Rastriya Banijya Bank. My effective communication and interpersonal skills, combined with my enthusiasm for delivering outstanding service, make me a great team player.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Woodland
Jul 2024 - Jul 2024 (0 months)
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company, enhancing customer satisfaction.
Sales Intern
Zomome
Jul 2024 - Jul 2024 (0 months)
Participated in sales meetings and presentations to gain knowledge and insight into lead generation and sales strategies.
Intern
Rastriya Banijya Bank
Aug 2023 - Oct 2023 (2 months)
Enhanced customer satisfaction by addressing and resolving banking inquiries, assisting customers with their banking needs.
IData Entry Intern
Total Management Service
Feb 2023 - Apr 2023 (2 months)
Assisted in the creation of user-friendly documentation for internal use, simplifying complex procedures for better understanding across teams.
Education
Degrees, certifications, and relevant coursework
Nepal Commerce Campus
Bachelor of Business Administration, Business Administration
2019 - 2024
Grade: 3.65
Completed a Bachelor of Business Administration with a focus on Finance, achieving a CGPA of 3.65. Developed skills in financial analysis, business management, and effective communication.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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