Looking for a job

Phoebian Nyambare

@phoebiannyambare

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I am a virtual assistant specializing in customer support and digital marketing

Kenya

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What I'm looking for

I seek remote or hybrid roles in virtual assistance, customer support, or digital marketing where I can drive engagement, improve customer outcomes, and grow with a collaborative team.

I am a detail-oriented virtual assistant and digital strategist with experience across customer service, digital marketing, and healthcare.

As founder of DigitallyAligned KE I managed social media for SMEs, created graphics with Canva and edited videos with CapCut, and improved engagement by over 40% while using Google Analytics to refine campaigns. I also worked as a Customer Service Agent for American Airlines, maintaining CRM accuracy and consistently meeting customer satisfaction targets.

I bring strong organizational, problem-solving, and communication skills, supported by a Digital Marketing certificate and a nursing background. I am motivated to help teams improve customer success and grow their online presence through data-informed digital strategies.

Experience

Work history, roles, and key accomplishments

Current

Founder & Digital Strategist

Current

DigitallyAligned KE

May 2025 - Present (4 months)

Founded and led social media management for SMEs, creating TikTok, Instagram, and LinkedIn content that boosted engagement by 40%+. Designed graphics and edited videos with Canva and CapCut while optimizing campaigns with Google Analytics.

Social Media Management Content Creation Canva Capcut Google Analytics Digital Strategy TikTok Instagram LinkedIn

Nursing Intern

Kenyatta National Hospital

Sep 2022 - Aug 2024 (1 year 11 months)

Delivered patient support and education, coordinated with multidisciplinary teams to improve patient outcomes, and maintained detailed, confidential clinical records with accuracy.

Patient Support Patient Education Clinical Documentation Confidentiality Basic Life Support Community Health

Education

Degrees, certifications, and relevant coursework

Generation Kenya

Certificate in Digital Marketing, Digital Marketing

Completed a Digital Marketing program at Generation Kenya in 2025, focusing on social media, analytics, and content creation.

Kenya Medical Training College

Diploma, Community Health Nursing

Completed a Diploma in Kenya Registered Community Health Nursing at Kenya Medical Training College in 2025, covering clinical nursing practice and patient care.