Open to opportunities

Vicky User

@vickyuser

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Accomplished finance professional with 16+ years in banking.

Malaysia

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What I'm looking for

I seek a dynamic role that fosters growth, innovation, and team collaboration.

I am an accomplished finance professional with over 16 years of expertise in project management, operational risk management, and middle office operations within global financial institutions. My career has been marked by a proven track record of managing complex migrations, optimizing trade reporting processes, and enhancing client service. At Standard Chartered and HSBC, I have consistently delivered impactful results through strategic leadership and meticulous execution.

In my recent role as Manager of Middle Office COE, I successfully spearheaded the migration of daily funding reports to the Murex system, achieving seamless data transitions and substantial resource savings. My commitment to staff development and operational excellence has been recognized through various initiatives that foster team growth and enhance productivity. I am eager to leverage my comprehensive skill set to contribute to your organization’s success.

Experience

Work history, roles, and key accomplishments

Manager Of Middle Office CoE

Standard Chartered GBS Sdn. Bhd.

Jul 2022 - May 2024 (1 year 10 months)

Led the migration of daily funding reports to the Murex system, optimizing trade reporting processes and enhancing operational efficiencies. Managed critical tasks such as commodity audits and MIFID derivatives trading obligation reporting, ensuring compliance with regulatory standards.

Project Management Operational Management Reporting Data Migration Compliance Team Leadership Audit Financial Systems

Operations Assistant Manager

HSBC Electronics Data Processing (M) Sdn. Bhd.

Jan 2020 - Jul 2022 (2 years 6 months)

Supervised workflows and internal controls for derivatives confirmation, developed staff through workshops, and established risk management procedures. Led initiatives to enhance operational efficiency and compliance with audit requirements.

Risk Operations Internal Controls Workflow Management Risk Assessment Process Improvement Team Leadership Compliance Reporting

Global Support Executive

HSBC Electronics Data Processing (M) Sdn. Bhd.

Jan 2017 - Nov 2019 (2 years 10 months)

Provided operational support for post-trade functions in APAC, focusing on credit and equities products. Mentored team members and led migration projects, ensuring efficient execution of trade capture and validation processes.

Operations Mentoring Project Management Compliance Reporting

Global Support Executive

HSBC Electronics Data Processing (M) Sdn. Bhd.

Mar 2011 - Jan 2013 (1 year 10 months)

Managed trade capture activities and ensured compliance with regulatory requirements. Coordinated with traders to resolve discrepancies and enhance operational efficiency.

Compliance Coordination Regulatory Requirements Team Collaboration Client Engagement Reporting

Global Support Executive

HSBC Electronics Data Processing (M) Sdn. Bhd.

Mar 2008 - Dec 2010 (2 years 9 months)

Oversaw confirmation matchings with external clients and ensured timely trade confirmations to meet regulatory requirements. Implemented root cause analysis for matching failures to enhance investigative processes.

Client Engagement Regulatory Compliance Root Cause Analysis Trade Confirmation Investigation Team Coordination Reporting

Education

Degrees, certifications, and relevant coursework

Perdana University

Master of Business Administration, Business Administration

2020 - 2022

Completed a Master of Business Administration (MBA) focusing on advanced business management principles and practices, enhancing leadership and strategic decision-making skills.