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Phin Bermudez

@phinbermudez

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E-Commerce Specialist at FELICIFIC INC. who managed FBA shipments and created SOPs for order processing.

Philippines

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At FELICIFIC INC., I prepared sales forecasts and channel profit reports, and managed ERP product databases, inventory logs, and pricing sheets.

I managed end-to-end FBA shipments, tracked container arrivals, and filed shipping claims. I also authored SOPs for FBA order processing, shipment tracking, and SKU creation.

As a Virtual Assistant at RAEIND, I created and maintained product listings with accurate specifications and optimized copy. I also supported social media posting, audience engagement, and analytics monitoring.

In earlier roles, I handled product listings, order fulfillment, and customer support across e-commerce platforms. As a Data Analyst / Geocoding / Researcher at TASK US INC, I verified source documents and corrected data errors.

Experience

Work history, roles, and key accomplishments

E-Commerce Specialist

Felicific Inc.

Jun 2022 - Oct 2026 (4 years 4 months)

Prepared monthly sales forecasts, channel profit reports, and weekly performance updates across major platforms. Managed ERP product databases, inventory logs, SKU/UPC code generation, and pricing/cost master sheets.

Sales Reporting Analytics ERP Management Inventory Management SKU UPC Generation Pricing Logistics FBA Shipment Planning Content Optimization SOP Documentation

Virtual Assistant

Raeind

Feb 2025 - Nov 2025 (9 months)

Created, edited, and maintained product listings with accurate technical specifications and optimized copy. Supported social media management through content posting, audience engagement, and platform analytics monitoring.

Catalog Management Social Media Management Digital Content Posting Audience Engagement Analytics Administrative Operations Database Management

Lister / Customer Support / VA

Amazon, eBay

Sep 2021 - Jan 2024 (2 years 4 months)

Executed manual and bulk product listings, variation setup, title optimization, and product categorization across e-commerce platforms. Handled daily customer order fulfillment, supplier reordering, tracking updates, and inventory synchronization.

Product Listing Catalog Management Order Processing Customer Support Inventory Synchronization Amazon eBay Temu

Project Administrator

Ence Marketing

Nov 2021 - Feb 2022 (3 months)

Assisted the Client Servicing Manager in developing client marketing proposals, presentations, and strategic plans. Implemented systematic filing and archiving systems for long-term project retrieval.

Project Support Marketing Proposals Presentation Skills Strategic Planning Document Management Filing Archiving

Menu Transcriptionist

Purp

Nov 2019 - Oct 2021 (1 year 11 months)

Set up and optimized social media platforms to expand brand reach, manage partnerships, and publish media content. Handled incoming customer queries promptly to maintain high satisfaction rates.

Social Media Management Brand Growth Customer Service Content Publishing Partnership Management

Social Media Manager / Customer Service

Made In Mars

Nov 2019 - Oct 2021 (1 year 11 months)

Set up and optimized social media platforms to expand brand reach, manage partnerships, and publish media content. Handled incoming customer queries promptly to maintain high satisfaction rates.

Social Media Management Brand Growth Customer Service Content Publishing Partnership Management