Phillip ReyesPR
Open to opportunities

Phillip Reyes

@phillipreyes

Accomplished delivery specialist with expertise in data analysis.

Zimbabwe
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What I'm looking for

I am seeking a role that values strong communication and analytical skills, with opportunities for growth and collaboration.

As a dedicated Delivery Specialist, I have honed my skills in client management and data analysis, particularly during my tenure at PDI Software. My experience has equipped me with the ability to enhance financial accuracy through expert data analysis and proficiency in Microsoft Excel. I thrive in high-pressure environments, where my exceptional communication skills allow me to effectively engage with customers, clients, and team members alike.

Throughout my career, I have achieved significant improvements in process coordination and customer satisfaction. My role at DoorDash as a Delivery Courier has further developed my strong customer service skills, enabling me to plan effective work patterns that optimize processes and minimize delays. I take pride in my strong work ethic and task prioritization, which have consistently contributed to successful project collaborations and enhanced client experiences.

Experience

Work history, roles, and key accomplishments

DO
Current

Delivery Courier

DoorDash

Jul 2022 - Present (3 years)

Communicated effectively with customers, clients, and employees regarding deliveries, pickups, and schedule changes. Developed strong customer service skills while interacting with customers and clients, and planned effective work patterns to optimize processes and minimize work delays.

PS

Delivery Specialist

PDI Software

Aug 2021 - Present (3 years 11 months)

Examined quarterly and annual financial reports, identifying discrepancies in financial data to ensure accuracy of information. Calculated, prepared, and issued bills, invoices, account statements, and other financial statements according to established procedures, compiling financial statements using Excel formulas.

DT

Senior Technician

Dell Technologies

Nov 2018 - Present (6 years 8 months)

Displayed strong communication skills, both verbal and written, to assist customers through the troubleshooting process. Documented accurate and precise notes on every case to ensure processes and logged and recorded notes for future use to lower time needed to resolve client-sided issues.

DT

Senior Technician

Dell Technologies

Nov 2018 - Present (6 years 8 months)

Displayed strong communication skills to assist customers through troubleshooting processes. Documented accurate and precise notes on every case to ensure efficient processes and lower resolution times.

Education

Degrees, certifications, and relevant coursework

Phillip hasn't added their education

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Tech stack

Software and tools used professionally

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Phillip Reyes - Delivery Courier - DoorDash | Himalayas