Phillip Reyes
@phillipreyes
Accomplished delivery specialist with expertise in data analysis.
What I'm looking for
As a dedicated Delivery Specialist, I have honed my skills in client management and data analysis, particularly during my tenure at PDI Software. My experience has equipped me with the ability to enhance financial accuracy through expert data analysis and proficiency in Microsoft Excel. I thrive in high-pressure environments, where my exceptional communication skills allow me to effectively engage with customers, clients, and team members alike.
Throughout my career, I have achieved significant improvements in process coordination and customer satisfaction. My role at DoorDash as a Delivery Courier has further developed my strong customer service skills, enabling me to plan effective work patterns that optimize processes and minimize delays. I take pride in my strong work ethic and task prioritization, which have consistently contributed to successful project collaborations and enhanced client experiences.
Experience
Work history, roles, and key accomplishments
Delivery Courier
DoorDash
Jul 2022 - Present (3 years)
Communicated effectively with customers, clients, and employees regarding deliveries, pickups, and schedule changes. Developed strong customer service skills while interacting with customers and clients, and planned effective work patterns to optimize processes and minimize work delays.
Delivery Courier
DoorDash
Jul 2022 - Present (3 years)
Communicated effectively with customers, clients, and employees regarding deliveries, pickups, and schedule changes. Developed strong customer service skills while interacting with customers and clients.
Delivery Specialist
PDI Software
Aug 2021 - Present (3 years 11 months)
Examined quarterly and annual financial reports, identifying discrepancies in financial data to ensure accuracy of information. Calculated, prepared, and issued bills, invoices, account statements, and other financial statements according to established procedures, compiling financial statements using Excel formulas.
Delivery Specialist
PDI Software
Aug 2021 - Present (3 years 11 months)
Examined quarterly and annual financial reports, identifying discrepancies to ensure data accuracy. Calculated, prepared, and issued bills, invoices, and account statements according to established procedures.
Senior Technician
Dell Technologies
Nov 2018 - Present (6 years 8 months)
Displayed strong communication skills, both verbal and written, to assist customers through the troubleshooting process. Documented accurate and precise notes on every case to ensure processes and logged and recorded notes for future use to lower time needed to resolve client-sided issues.
Senior Technician
Dell Technologies
Nov 2018 - Present (6 years 8 months)
Displayed strong communication skills to assist customers through troubleshooting processes. Documented accurate and precise notes on every case to ensure efficient processes and lower resolution times.
Education
Degrees, certifications, and relevant coursework
Phillip hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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